Support » Plugin: SB Welcome Email Editor » Resend PW button not appearing

  • Resolved wearepapertiger


    Suddenly when I add new users the ‘Resend PW’ button is not appearing next to their name in the Users section. The only way it will appear is when I add the user and make sure the checkbox for ‘Send this password to the new user by email.’ is checked off. If I add without checking this off the ‘Resend PW’ button does not appear. I could easily check this off when adding users but I am importing large amounts (a few hundred) via a CSV file so that checkbox is not an option.

    Any idea how I can get this button back for users I’ve imported?

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  • Plugin Author Sean Barton



    The reason it only works when you check that box is because the sending of the email is the only time at which the system has the plaintext password to store. I know on update I could save it but that’s for another version. Only when a new user is added or a user changes their password does the resend password option appear.


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