Resend Order Actions dropdown options disappeared

  • Resolved dhesse90

    (@dhesse90)


    4 years, 8 months ago

    I believe this happened since the 3.7 update. On the edit order page, the order actions dropdown shows up, however, no options aside from “Choose an action” appear there.

    Attempted fixes below:
    Disabled plugins
    Changed theme
    Checked screen options
    Toggled different order statuses

    None of these remedies worked. Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
  • wbrubaker.a11n

    (@wbrubaker)

    4 years, 7 months ago

    Howdy 🙂

    The behavior that you describe does not appear to be reproducible:
    order actions
    Link to image: https://cld.wthms.co/7NcR13

    I did read that you have attempted to isolate this, but conflict troubleshooting needs to be carried out very methodically. Typically issues like this may be caused by either a conflict with your theme or with another plugin. How we usually address this type of issue is to have you temporarily switch back to a default WordPress theme such as WordPress Twenty Nineteen Theme (https://wordpress.org/themes/twentynineteen/) or Storefront (https://wordpress.org/themes/storefront/) and disable all plugins except for WooCommerce and. If that resolves the issue, then re-enable features one-by-one until you find the one that’s causing the conflict.

    If that doesn’t help, you might try to deactivate and delete WooCommerce and then reinstall and reactivate. If none of that helps and you believe this is a bug with WooCommerce, please do open an issue on the WooCommerce issue tracker here: https://github.com/woocommerce/woocommerce/issues

    Plugin Support con

    (@conschneider)

    Engineer

    4 years, 7 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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