Hi @tuner85,
I am really sorry to know you are experiencing problems.
Please go to the Email section of the plugin and set the Mail function to the WordPress "wp_mail()" function and see if the issue gets resolved.
Kind regards,
Moshtafizur
Not resolve problem. if click in email with verification link by clicking here., not send new email for verification
Not work
Hi @tuner85,
I have escalated this with our development team. They will get back to you as soon as possible.
kind regards.
Hi,
Maybe you just have a problem of email deliverability.
You could try installing a Email Logging plugin like WP Mail Logging so you can see the status of all the emails sent.
If the emails are being sent, most probably they are going to SPAM, and sometimes they can’t even get to the SPAM inbox. In that case you just need to improve the deliverability rate of your emails.
In order to do that, you can try to use an SMTP plugin like WP Mail SMTP by WPForms for example.
If even after that you still have problems you can try to configure DKIM or SPF records. You may need to contact your hosting provider to understand how the setup will work.
This not solution, please don’t write unnecessary things
Hello,
If no new link arrives, one possible cause could be email deliverability.
Maybe you could also try to “disable” the option “Email > Activation email > Send as a separate email“
And check if you could get better results.
If disabled this, doesn’t even send the first verification email. Not solution
Hi,
Now, we have some new options that will help with the deliverability.
Please, first update the plugin to the most recent version, and then click on “Email > Reset section settings“.
That way you should get the new default email subject and content that should make the email more deliverable.
The new default email subject:
[%site_title%]: Please activate your account
The new default email content:
<p>Please <a href="%verification_url%" target="_blank">click here</a> to verify your email on <a href="%site_url%" target="_blank">%site_title%</a>.</p>
I’m closing the ticket. Let me know if you need more help.
