Support » Plugin: WooCommerce » Resend an email to customer of their ditigal purchase

Resend an email to customer of their ditigal purchase

  • Resolved isabelleroger

    (@isabelleroger)


    11 months ago

    Hello,

    I would like to know if there is a way to resend an email manually to a ‘guest’ customer that have lost the email to download their digital purchase.

    I have look everywhere in the woocommerce plugin section (in wp admin of the website) and I can’t find anything.

    Please help.
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ian Sackofwits

    (@plantprogrammer)

    11 months ago

    Hi, isabelleroger, I’m another WooCommerce user.

    You can resend the order emails from the “Orders” tab from the backend.

    On the right hand corner of the screen, within the Order actions meta box, you should see the option “Email invoice / order details to customer”.

    Once you have selected that action, you should press the arrow button on the right of that selection.

    Here are some additional images that should help you:


    Thread Starter isabelleroger

    (@isabelleroger)

    11 months ago

    Ah, ok, thank you very much, I see it now. I just resent it to a customer.

    Thanks again 🙂

    Plugin Support Gabriel F. a11n

    (@gabrielfuentes)

    11 months ago

    Hi @isabelleroger 👋

    I’m glad to hear that @plantprogrammer response was very helpful! Thank you! 🙂

    Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers.

    Thread Starter isabelleroger

    (@isabelleroger)

    11 months ago

    @gabrielfuentes

    Thanks 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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