Support » Plugin: User Verification » Resend Activation Email not working

  • Resolved shayno90

    (@shayno90)


    Hi,

    If a user tries to login without having an activated account – they are shown an error message saying they need to activate their account( great!). THere is also the option to “resend the activation link” (awesome!), but when you click on it – is taken to the lost password form where you have to put in an email address.

    Any ideas?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter shayno90

    (@shayno90)

    Hi, I tried a different login form (elementor default) and it takes us to the page we set for redirection. Alas, no email has come through.

    Thread Starter shayno90

    (@shayno90)

    I also added in the resend verification form [uv_resend_verification_form] shortcode and filled in the email, and nothing is sent.

    Plugin Author PickPlugins

    (@pickplugins)

    Please go to settings page and set a page for “Choose verification page”. you can set any page.

    https://imgur.com/evzQqTm

    Regards

    Thread Starter shayno90

    (@shayno90)

    Hi,

    I have already set a page. That’s been there the whole time: https://prnt.sc/uify28

    Plugin Author PickPlugins

    (@pickplugins)

    Could you please send me your register page URL, I will check the issue.

    Regards

    Thread Starter shayno90

    (@shayno90)

    https://hist.app. You can see the login in the menu – its a pop up. Alternatively, you can also go to https://hist.app/login and this is a login form made with Elementor (Which uses the default WP form)

    Plugin Author PickPlugins

    (@pickplugins)

    Hi, please take a look carefully on screenshot, i have tried to creating account and get the verification mail was not sent by our plugin, it’s probably 3rd party plugin you also used for verification.

    https://imgur.com/LpkctrT

    REgards

    Thread Starter shayno90

    (@shayno90)

    Hey guys,

    I see – the login form plugin I was using was also sending out verifications and this pretty much solves the issue. Thanks for pointing this out.

    Just a last question – since I offer free accounts to my users, if they decide to purchase the “premium” subscription via Woocommerce, they will not receive another “email confirmation” will they, so long as they are logged in?

Viewing 8 replies - 1 through 8 (of 8 total)
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