Title: Requires SMTP Authentication
Last modified: August 31, 2016

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# Requires SMTP Authentication

 *  Resolved [htausch](https://wordpress.org/support/users/htausch/)
 * (@htausch)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/requires-smtp-authentication/)
 * I keep unchecking “Use SMTP Authentication?” but when I navigate away and come
   back the box is checked again. I have been unable to receive email using this
   form. I was successfully using WP-Mail-SMTP but my theme required I use pirate
   forms. It stopped working once I installed pirate forms so I deactivated WP-Mail-
   SMTP and still am having trouble. I suspect it’s because it keeps defaulting 
   to _Use SMTP Authentication_.
 * [https://wordpress.org/plugins/pirate-forms/](https://wordpress.org/plugins/pirate-forms/)

Viewing 1 replies (of 1 total)

 *  [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * (@rodicaelena)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/requires-smtp-authentication/#post-6961555)
 * Hi [@htausch](https://wordpress.org/support/users/htausch/),
 * Thank you for contacting us. We were not aware of this issue with unchecking “
   Use SMTP Authentication?” , but you are right. I just tried it and it’s not saving
   the value. So, I reported this to our developers for fixes.
 * Regarding you not beeing able to receive emails, this issue, with the checkbox,
   should not matter though.
    Are you using the latest version of the plugin? And
   have you tried using the SMTP options given by the plugin? Becuase if your form
   worked with WP-Mail-SMTP, it might have something to do with the SMTP.
 * Best regards,
    Rodica

Viewing 1 replies (of 1 total)

The topic ‘Requires SMTP Authentication’ is closed to new replies.

 * ![](https://ps.w.org/pirate-forms/assets/icon-128x128.png?rev=1635118)
 * [Contact Form & SMTP Plugin for WordPress by PirateForms](https://wordpress.org/plugins/pirate-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pirate-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pirate-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/pirate-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pirate-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pirate-forms/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/requires-smtp-authentication/#post-6961555)
 * Status: resolved