Support » Plugin: WooCommerce Shipping & Tax » Requires Jetpack

  • This requires another plugin (Jetpack), which isn’t really mentioned in the description until the FAQ. Otherwise, it doesn’t do anything. This is unfortunate as I only wanted to use this plugin for tax rates.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Joao D – a11n

    (@johnlud)

    Hi @kpudlo

    We are truly sorry about the Jetpack requirement not being clearly shown in the documentation.

    We are improving our documentation and have added information regarding Jetpack:

    https://woocommerce.com/document/woocommerce-shipping-and-tax/

    And WooCommerce Shipping & Tax uses Jetpack, because critical services are hosted on Automattic’s servers, rather than relying on your store’s hosting. But having said that, have you faced any issues related to Jetpack?

    Please let us know how we can help you.

    best,

    Once you create a connection, can you just disable jetpack?

    Plugin Support Sven L. a11n

    (@sverleis)

    Hi there Vitaliy,

    Once you create a connection, can you just disable jetpack?

    With WooCommerce Shipping & Tax, critical services are hosted on Automattic’s servers, rather than relying on your store’s hosting. Jetpack is used for this link, so disconnecting or disabling Jetpack will disable the link to the Automattic servers.

    Thus, please do not disable Jetpack if you want WooCommerce Tax and or WooCommerce Shipping to work as expected.

    Regards,
    Sven

Viewing 3 replies - 1 through 3 (of 3 total)
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