Title: required form ID message
Last modified: August 23, 2021

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# required form ID message

 *  Resolved [pixie1972](https://wordpress.org/support/users/pixie1972/)
 * (@pixie1972)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/required-form-id-message/)
 * The newsletter form on our site uses the correct form ID but gives the message,“
   We had trouble processing your submission. Make sure you haven’t changed the 
   required form ID and try again.”
 * I found a support thread suggesting that I need to change the contact list. There
   are several which have been set up but changing the list doesn’t help with the
   error. Is there a setting inside of our Constant contact account that needs to
   agree with the list in the plugin? Any help would be appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frequired-form-id-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/required-form-id-message/#post-14797251)
 * Can you point us to where on the tipstrategies.com domain we can find the form
   in question? We’d like to check a couple things out.
 * Thanks.
 *  Thread Starter [pixie1972](https://wordpress.org/support/users/pixie1972/)
 * (@pixie1972)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/required-form-id-message/#post-14804423)
 * The form is at the bottom of the home page.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/required-form-id-message/#post-14805030)
 * Hoping for maybe an easy win. Can you go in to re-edit the form in question and
   just click save and let us know when? We can help test by submitting to it afterwards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘required form ID message’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-forms/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/required-form-id-message/#post-14805030)
 * Status: resolved