Required fields doesn’t work on Chrome

  • Resolved lo35

    (@lo35)


    6 years, 1 month ago

    Hello,

    I have a form on 5 pages. All fields are required :
    1) On Firefox, if I don’t answer a field, then an “red alert” force me to anwser : OK
    2) On Chrome, it’s OK just for the first 2 pages. After, I can leave empty file : Not OK

    You can see the problem on firefox here : https://vimeo.com/259542564
    Password is : FormMaker

    Someone have the solution ?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    6 years, 1 month ago

    Greetings!

    We apologize for the inconvenience you have faced. With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to send the link to the page where this issue can be seen?

    I’ll forward it to our development team and they will suggest a solution as soon as possible.

    Thanks! Have a wonderful day!

    Thread Starter lo35

    (@lo35)

    6 years, 1 month ago

    Yes : https://coachenkoadm-coachenko2.pf4.wpserveur.net/evalue-ton-objectif/

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    6 years, 1 month ago

    Hi!

    Please take a look at this video. We have tested the form and it worked for us without issues.

    May I ask, which version of Google Chrome are you using? Also, tell us what OS do you have?

    Thanks in advance, have a nice day!

    Thread Starter lo35

    (@lo35)

    6 years, 1 month ago

    Hi,

    I use Google Chrome version 64.0.3282.186 (Build officiel) (64 bits) on Mac.

    On your Video, you don’t make the same test on page 2. You awser the 2 first question. If you don’t, you have no error. See https://vimeo.com/260253983 (Password : FormMaker)

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    6 years, 1 month ago

    Hi!

    Please note that we have tested on Mac too. It worked for us. Please take a look at this video shot.

    Could you please check the form using another Mac computer?

    Thanks in advance!

    Thread Starter lo35

    (@lo35)

    6 years, 1 month ago

    Hi,

    I test on 3 mac (last upadate version on Chrome and on Mac) :
    – 2 : same problem
    – 1 : it’s OK

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    6 years, 1 month ago

    Hi,

    Please note that our development team is working on resolving this situation. We are trying to reproduce the issue and understand the reason of the problem.

    I will inform you as soon as I have feedback from them.

    Thanks for understanding, have a nice day!

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    6 years ago

    Hi!

    Please note that we have tested your page on many Mac computers. Unfortunately, we weren’t able to replicate the mentioned issue. However, we have noticed that all JS and CSS files which are included in your page, are not connected with the version. Note that we include the Javascript files into the plugin this way: wp_enqueue_script( $handle, $src, $deps, $ver, $in_footer ). $ver should take the plugin’s version and add to the script at the end of URL. But in your case, it isn’t added.
    We think that it can be the reason cache is being kept on your site.

    Thanks, have a nice day!

Viewing 8 replies - 1 through 8 (of 8 total)
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