Title: Request Warranty Function Not Working
Last modified: January 13, 2020

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# Request Warranty Function Not Working

 *  Resolved [deeeesign](https://wordpress.org/support/users/designnewdaymediacom/)
 * (@designnewdaymediacom)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/request-warranty-function-not-working/)
 * Everything about this plugin works the way I need it to, except for the Request
   Warranty function. When clicking on the Request Warranty button on the My Orders
   screen, it tries to redirect to the warranty request form, however it leaves 
   out a slash between “new-warranty-request” and the order number:
 * /my-account/new-warranty-request72196
 * So it pulls in a 404. When I manually add the slash to the url it works:
 * /my-account/new-warranty-request/72196
 * How do I fix this problem?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [wpeasysoft](https://wordpress.org/support/users/wpeasysoft/)
 * (@wpeasysoft)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/request-warranty-function-not-working/#post-12322096)
 * Hello [@designnewdaymediacom](https://wordpress.org/support/users/designnewdaymediacom/)
 * Go to permalink settings in your admin panel. Then please give an extra slash
   after the permalink structure. Please check the screenshot.
 * [http://tinyurl.com/wsfwlc2](http://tinyurl.com/wsfwlc2)
 * Thanks
 *  Thread Starter [deeeesign](https://wordpress.org/support/users/designnewdaymediacom/)
 * (@designnewdaymediacom)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/request-warranty-function-not-working/#post-12324224)
 * Thank you so much! That worked!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Request Warranty Function Not Working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wc-return-warrranty_b5c3e2.svg)
 * [Return and Warranty Management System for WooCommerce](https://wordpress.org/plugins/wc-return-warrranty/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-return-warrranty/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-return-warrranty/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-return-warrranty/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-return-warrranty/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-return-warrranty/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [deeeesign](https://wordpress.org/support/users/designnewdaymediacom/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/request-warranty-function-not-working/#post-12324224)
 * Status: resolved