Title: Request Timeout error Last modified: August 29, 2023 --- # Request Timeout error * Resolved [Masudul Alam](https://wordpress.org/support/users/masudwork/) * (@masudwork) * [2 years, 7 months ago](https://wordpress.org/support/topic/request-timeout-error-3/) * My WordPress dashboard has become very slow recently, and I sometimes get the“ Request Timeout” error. I contacted my hosting provider, and they said that Tutor LMS is the cause of the problem. What should I do now? Here is my WooCommerce system status: * ```wp-block-code ` WordPress Environment WordPress address (URL): https://qarabic.net Site address (URL): https://qarabic.net WC Version: 8.0.2 REST API Version: ✔ 8.0.2 WC Blocks Version: ✔ 10.6.5 Action Scheduler Version: ✔ 3.6.2 Log Directory Writable: ✔ WP Version: 6.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 1 GB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.84.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 8.0.33 Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.0.2 WC Database Prefix: wpqa22_ Total Database Size: 52.80MB Database Data Size: 31.89MB Database Index Size: 20.91MB wpqa22_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wpqa22_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_woocommerce_downloadable_product_permissions: Data: 0.14MB + Index: 0.33MB + Engine InnoDB wpqa22_woocommerce_order_items: Data: 0.25MB + Index: 0.06MB + Engine InnoDB wpqa22_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.81MB + Engine InnoDB wpqa22_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpqa22_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_actionscheduler_actions: Data: 0.38MB + Index: 0.48MB + Engine InnoDB wpqa22_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_actionscheduler_logs: Data: 0.25MB + Index: 0.17MB + Engine InnoDB wpqa22_bkash_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_comments: Data: 1.52MB + Index: 0.67MB + Engine InnoDB wpqa22_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_login_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_options: Data: 8.09MB + Index: 0.14MB + Engine InnoDB wpqa22_postmeta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB wpqa22_posts: Data: 3.52MB + Index: 0.58MB + Engine InnoDB wpqa22_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_rank_math_analytics_gsc: Data: 1.52MB + Index: 2.19MB + Engine InnoDB wpqa22_rank_math_analytics_inspections: Data: 0.11MB + Index: 0.14MB + Engine InnoDB wpqa22_rank_math_analytics_objects: Data: 0.11MB + Index: 0.05MB + Engine InnoDB wpqa22_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wpqa22_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_trp_gettext_en_us: Data: 1.52MB + Index: 0.69MB + Engine InnoDB wpqa22_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpqa22_trp_gettext_original_strings: Data: 0.48MB + Index: 0.34MB + Engine InnoDB wpqa22_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpqa22_trp_original_strings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_tutor_earnings: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wpqa22_tutor_quiz_attempt_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_tutor_quiz_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_tutor_quiz_question_answers: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wpqa22_tutor_quiz_questions: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wpqa22_tutor_withdraws: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_usermeta: Data: 5.52MB + Index: 6.03MB + Engine InnoDB wpqa22_users: Data: 0.30MB + Index: 0.25MB + Engine InnoDB wpqa22_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wpqa22_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wpqa22_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_wc_customer_lookup: Data: 0.14MB + Index: 0.13MB + Engine InnoDB wpqa22_wc_download_log: Data: 0.13MB + Index: 0.13MB + Engine InnoDB wpqa22_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpqa22_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_wc_order_product_lookup: Data: 0.20MB + Index: 0.27MB + Engine InnoDB wpqa22_wc_order_stats: Data: 0.17MB + Index: 0.19MB + Engine InnoDB wpqa22_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wpqa22_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpqa22_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpqa22_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpqa22_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpqa22_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts attachment: 197 cartflows_flow: 2 cartflows_step: 4 courses: 17 custom_css: 1 customize_changeset: 5 language_switcher: 2 lesson: 162 mailpoet_page: 1 nav_menu_item: 22 oembed_cache: 15 page: 19 post: 12 product: 23 shop_coupon: 10 shop_order: 1287 shop_order_refund: 1 topics: 81 tutor_enrolled: 446 tutor_quiz: 34 wp_block: 7 wp_global_styles: 1 wp_navigation: 1 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (16) Send To SteadFast: by SteadFast – 1.0.0 FunnelKit Cart for WooCommerce: by FunnelKit – 1.1.0 CartFlows: by CartFlows Inc – 1.11.15 Click to Chat: by HoliThemes – 3.29.3 Fr Custom Payment Gateway Icon for WooCommerce: by Fahri Rusliyadi – 1.1.2 Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 3.1.13 Kadence Starter Templates: by Kadence WP – 1.2.21 Login with phone number: by Hamid Alinia - idehweb – 1.5.1 Nagad Payment Gateway: by Nagad Limited – 1.0.4 Rank Math SEO: by Rank Math – 1.0.122 TranslatePress - Multilingual: by Cozmoslabs Razvan Mocanu Madalin Ungureanu Cristophor Hurduban – 2.6.0 Tutor LMS: by Themeum – 2.2.4 Spectra: by Brainstorm Force – 2.7.6 SSLCommerz Payment Gateway: by SSLCommerz – 6.0.2 Payment Gateway bKash for WC: by Kapil Paul – 3.0.0 WooCommerce: by Automattic – 8.0.2 Inactive Plugins (1) WP Downgrade | Specific Core Version: by Reisetiger – 1.2.6 Settings API Enabled: – Force SSL: – Currency: BDT (৳ ) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #3180 - /shop/ Cart: #3181 - /cart/ Checkout: #3182 - /checkout/ My account: #3183 - /my-account/ Terms and conditions: #4231 - /terms-and-conditions/ Theme Name: Kadence Child Version: 1.0.0 Author URL: https://www.kadencewp.com/ Child Theme: ✔ Parent Theme Name: Kadence Parent Theme Version: 1.1.42 Parent Theme Author URL: https://www.kadencewp.com/ WooCommerce Support: ✔ Templates Overrides: – Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-08-30 03:45:22 +00:00 Options: ✔ Notes: 105 Onboarding: completed Action Scheduler Canceled: 24 Oldest: 2023-08-20 12:01:13 +0000 Newest: 2023-08-20 12:01:13 +0000 Complete: 857 Oldest: 2023-07-30 09:11:46 +0000 Newest: 2023-08-29 06:07:17 +0000 Failed: 41 Oldest: 2023-01-01 05:58:06 +0000 Newest: 2023-08-26 15:15:37 +0000 Pending: 5 Oldest: 2023-08-30 06:07:17 +0000 Newest: 2023-09-18 00:02:35 +0000 Status report information Generated at: 2023-08-29 12:52:53 +06:00 ` ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frequest-timeout-error-3%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 1 replies (of 1 total) * [largbasket](https://wordpress.org/support/users/largbasket/) * (@largbasket) * [2 years, 7 months ago](https://wordpress.org/support/topic/request-timeout-error-3/#post-17023101) * Dear [@masudwork](https://wordpress.org/support/users/masudwork/) We apologize for the inconvenience you’ve experienced. It appears that you are currently hosted on a shared hosting plan. The Tutor LMS plugin is quite extensive, as it encompasses a comprehensive Learning Management System (LMS) suite. Therefore, we highly recommend considering a higher-quality hosting solution, such as a Virtual Private Server (VPS), to ensure optimal performance and functionality. Viewing 1 replies (of 1 total) The topic ‘Request Timeout error’ is closed to new replies. * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875) * [Tutor LMS - eLearning and online course solution](https://wordpress.org/plugins/tutor/) * [Frequently Asked Questions](https://wordpress.org/plugins/tutor/#faq) * [Support Threads](https://wordpress.org/support/plugin/tutor/) * [Active Topics](https://wordpress.org/support/plugin/tutor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/tutor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/tutor/reviews/) * 2 replies * 2 participants * Last reply from: [largbasket](https://wordpress.org/support/users/largbasket/) * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/request-timeout-error-3/#post-17023101) * Status: resolved