Support » Plugin: WP GDPR » Request personal data – doesn’t receive any email.

  • Resolved imberafaktura


    I know it says that “We will send you email in 48h”, I tried it this morning and still haven’t gotten any email. Only been wating for a couple of minutes. When I ordered a product I got conformation at once so the “send email”- function on the page is working.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mieke Nijs



    I checked your website, but I couldn’t find the problem.
    Can you tell me which theme you’re using?
    Can you install WP Mail Logging and check if the mail is sent?

    Kind regards,

    Using a child theme from Storefront.

    WP Mail logging shows that the email i sent, but it shows an error icon: Invalid adress (setfrom) wordpress@_

    So i guess that’s the problem.

    I used the Mail Logging to view the email.

    I clicked the link to see the information registrered on me, after buying a product), but it sees to only show comments, which where none. Is that correct?

    Plugin Author koen Huybrechts


    Hi imberafaktura,

    Yes, this is correct.
    The plugin supports the core WordPress features.
    We’re working on add-ons to make support plugins. The first add-on is for Gravity Forms (see: ). One of the next add-ons will be to support WooCommerce.



Viewing 4 replies - 1 through 4 (of 4 total)
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