Support » Plugin: WooSquare - Square for WooCommerce » Request not authorized

  • I am getting Request not authorized error on placing an order. What I am doing wrong?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @cedashuv,

    That error mostly occurs due to to incorrect API credentials being used,
    please make sure you have the latest version of plugin and you are using the latest api in your square app and have entered the correct api credentials.

    Also please make sure the currency in your square account and woo-commerce match.

    Thanks

    This error is being started after updating to Version 3.2.2 if I am using this an earlier version then with same credentials are working fine.

    One thing to note is I am using sandbox mode. Last charge done is AOPiZlyINuT3tF8kHOPz3NnRmCeOrqEmW7Yu1RUb75EYq2SyycRoUIhO
    Please provide a solution asap.
    Thanks in advance.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @cedashuv,

    What is the current version you have selected in your square app??
    Can you make sure you have upgraded your square app api to latest version.

    Thanks

    cedashuv

    (@cedashuv)

    Org version: Version 3.2.2
    API Version
    2019-09-25 (Latest)

    These are the versions I am using.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @cedashuv,

    Please provide the country and state you have selected in the woocommerce options in the given page, we are not able to place a test order.

    Also can you just recheck you have entered the correct api credentials and in the correct input fields (application id, access token, location id)

    Thanks

    cedashuv

    (@cedashuv)

    Credentials are correct. They are working if I roll back to the earlier version.
    You can have a look at the backend of my site. I can share the login credentials, Just provide me your support email where to send the credentials.

    Thanks for your time.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @cedashuv

    We are not suppose to share the email as per regulations of this forum. You will find our support email at our website.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.