Title: Request not authorized
Last modified: October 30, 2019

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# Request not authorized

 *  Resolved [cedashuv](https://wordpress.org/support/users/cedashuv/)
 * (@cedashuv)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/)
 * I am getting Request not authorized error on placing an order. What I am doing
   wrong?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frequest-not-authorized%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12084316)
 * Hi [@cedashuv](https://wordpress.org/support/users/cedashuv/),
 * That error mostly occurs due to to incorrect API credentials being used,
    please
   make sure you have the latest version of plugin and you are using the latest 
   api in your square app and have entered the correct api credentials.
 * Also please make sure the currency in your square account and woo-commerce match.
 * Thanks
 *  Thread Starter [cedashuv](https://wordpress.org/support/users/cedashuv/)
 * (@cedashuv)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12086254)
 * This error is being started after updating to Version 3.2.2 if I am using this
   an earlier version then with same credentials are working fine.
 * One thing to note is I am using sandbox mode. Last charge done is AOPiZlyINuT3tF8kHOPz3NnRmCeOrqEmW7Yu1RUb75EYq2SyycRoUIhO
   
   Please provide a solution asap. Thanks in advance.
 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12094224)
 * Hi [@cedashuv](https://wordpress.org/support/users/cedashuv/),
 * What is the current version you have selected in your square app??
    Can you make
   sure you have upgraded your square app api to latest version.
 * Thanks
 *  Thread Starter [cedashuv](https://wordpress.org/support/users/cedashuv/)
 * (@cedashuv)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12097700)
 * Org version: Version 3.2.2
    API Version 2019-09-25 (Latest)
 * These are the versions I am using.
 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12101886)
 * Hi [@cedashuv](https://wordpress.org/support/users/cedashuv/),
 * Please provide the country and state you have selected in the woocommerce options
   in the given page, we are not able to place a test order.
 * Also can you just recheck you have entered the correct api credentials and in
   the correct input fields (application id, access token, location id)
 * Thanks
    -  This reply was modified 6 years, 11 months ago by [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/).
 *  Thread Starter [cedashuv](https://wordpress.org/support/users/cedashuv/)
 * (@cedashuv)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12105468)
 * Credentials are correct. They are working if I roll back to the earlier version.
   
   You can have a look at the backend of my site. I can share the login credentials,
   Just provide me your support email where to send the credentials.
 * Thanks for your time.
 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12105967)
 * Hi [@cedashuv](https://wordpress.org/support/users/cedashuv/)
 * We are not suppose to share the email as per regulations of this forum. You will
   find our support email at our website.
 * Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

 The topic ‘Request not authorized’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/request-not-authorized/#post-12105967)
 * Status: resolved