Title: Request error: 500 Internal Server Error
Last modified: November 8, 2017

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# Request error: 500 Internal Server Error

 *  Resolved [bastiir](https://wordpress.org/support/users/bastiir/)
 * (@bastiir)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/request-error-500-internal-server-error/)
 * Hi there, some of my visitors are getting the ‘”Request error: 500 Internal Server
   Error’ when trying to use the contact form to send over files. I have spoken 
   to my host and everything works fine on their end. Do you know what could be 
   the cause?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Gator Forms Support](https://wordpress.org/support/users/perfect-web-support/)
 * (@perfect-web-support)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/request-error-500-internal-server-error/#post-9665358)
 * Hello,
 * our form uses WordPress AJAX functionality to send emails, so if you have any
   errors / warnings / notices on your site, our form may catch that and display
   it instead of the success message. You should check the Apache/Nginx error logs
   on your server, you should have more information about what exactly is causing
   this. Alternatively you can enable WP_DEBUG and WP_DEBUG_LOG in your wp-config.
   php file: [https://codex.wordpress.org/Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress)

Viewing 1 replies (of 1 total)

The topic ‘Request error: 500 Internal Server Error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Gator Forms Support](https://wordpress.org/support/users/perfect-web-support/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/request-error-500-internal-server-error/#post-9665358)
 * Status: resolved