Support » Plugin: Five Star Business Profile and Schema » Request Denied – can’t get map coordinates

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  • Plugin Support jaysupport


    Hi burden,

    Sorry for the trouble you’re having. It’s normal that the “View” button isn’t working in your case, because it needs the coordinates to work. So, the comma you’re seeing is just the comma that separates the two coordinates. As for why the request is getting denied, you’re address looks fine, so my only guess would be that the API key either wasn’t entered correctly or is not valid (i.e. it was created for the wrong thing in your Google account, or it’s no longer active, etc.). Try going here: and creating a new API key there. Then come right back and insert it in our plugin (you can try typing it in if you think there’s a pasting error). Don’t use it on another site.

    I have the same issue , but with an API key that used to work because i have the coordinates in for already years 🙂 , but now that’s not working anymore.

    Figured it out. Google Cloud Platform means I had to (1) Enable the Geocoding API for the project, and (2) Add billing information (even though I shouldn’t get billed).

    When doing the request for map coordinates my API key was unrestricted on hostnames. That worked.

    I tried a new request for map coordinates when i put in hostname restrictions and then the request failed.

    On my site the map is loading correctly even after the restrictions are in.

    So ,make API , don’t restrict, request coordinates, restrict api , all works 🙂

    • This reply was modified 5 months, 2 weeks ago by jseutens.
    • This reply was modified 5 months, 2 weeks ago by jseutens.
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