Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi relolaworld the following explain how you can get extra information.

    How to Collect Special Instructions from the Customer

    If you need to collect special instructions from the customer for some customized work on the item you are selling then you can instruct your buyer to put it in the “Special instructions to merchant” box on PayPal during checkout. Please note that this option is shown on the “Review your payment” screen (after you log in to put the credit card details)

    Thread Starter relolaworld

    (@relolaworld)

    Thanks, but I actually need them to enter some information and click a “confirm/I agree” button, so the the special instructions to merchant box won’t work. Any other ideas?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Unfortunately there is not other option that I am aware of.

    The pro eStore version does have a terms and agreement check box.

    Are there no shortcode variations that would allow for a required text field when adding to cart? I’d like to just add 3 text boxes for the customer’s year, make, and model of a vehicle they are purchasing a custom part for. The price does not vary based on the info but we need to cut fabric to the dimensions of the vehicle. Having them add it to comments seems a bit “retro”.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    @robrudock please check the following URL. Let me know if that helps you.

    Regards

    Relolaworld, what have you found out. I’m having same problem. I need buyer to add their custom text to be added to their item however there is no place for them to do it. Thanks,

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Request custom information?’ is closed to new replies.