Title: reports not appearing
Last modified: August 30, 2016

---

# reports not appearing

 *  Resolved [EnrichIT](https://wordpress.org/support/users/enrichltd/)
 * (@enrichltd)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/reports-not-appearing/)
 * Hey, Great plugin and you seem to give great support, just wish I could get it
   to work!
 * I’ve read lots of tickets with the same problems and tried all the suggestions.
   I’m not getting anywhere.
 * Plugin installs, activates, accepts settings, api works, shows requests at the
   correct times, progress bar completes, click refresh… empty.
 * No errors in log, Cron, Ajax, Session Flush all don’t work. On one site in particular,
   changing settings and forcing a recheck causes the site to crash, which I’m checking
   with the hosting company.
 * Any other suggestions?
    Thanks, Alan.
 * [https://wordpress.org/plugins/google-pagespeed-insights/](https://wordpress.org/plugins/google-pagespeed-insights/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Matt Keys](https://wordpress.org/support/users/mattkeys/)
 * (@mattkeys)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/reports-not-appearing/#post-6505103)
 * Is there anything odd about the way the plugin was installed? A bulk or automated
   installer perhaps?
 * I have seen issues in those cases where the DB tables do not get created correctly.
 * Can you verify that the google pagespeed DB tables exist in your database? You
   should have:
 * xx_gpi_page_blacklist
    xx_gpi_page_reports xx_gpi_page_stats
 * Where the xx part is your DB prefix ( wp by default ).
 * If those tables do not exist, please try deactivating and reactivating the plugin
   to trigger their creation. If problems continue to persist, I would be willing
   to take a look at your admin area and see if I can find a reason for it to not
   work. Just shoot me over some temporary admin access through my sites [contact form](http://mattkeys.me/about/).
 *  Thread Starter [EnrichIT](https://wordpress.org/support/users/enrichltd/)
 * (@enrichltd)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/reports-not-appearing/#post-6505292)
 * Bang on the money. I installed via MainWP and the tables were missing.
 * Deactivated and reactivated and reports appear.
 * Should’ve checked that! Great help, thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘reports not appearing’ is closed to new replies.

 * ![](https://ps.w.org/google-pagespeed-insights/assets/icon-256x256.png?rev=1692787)
 * [Insights from Google PageSpeed](https://wordpress.org/plugins/google-pagespeed-insights/)
 * [Support Threads](https://wordpress.org/support/plugin/google-pagespeed-insights/)
 * [Active Topics](https://wordpress.org/support/plugin/google-pagespeed-insights/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-pagespeed-insights/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-pagespeed-insights/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [EnrichIT](https://wordpress.org/support/users/enrichltd/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/reports-not-appearing/#post-6505292)
 * Status: resolved