Support » Plugin: Countdown Timer - Widget Countdown » Reporting different times to different people

  • I have used the plugin and while the countdown appears accurate for me, I have received numerous screenshots from people showing it is not accurate for them. It is set to count down to a UTC time, so why should there be any discrepancy? Any tips to resolve this?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Such type issues usually come from the cache plugins, so can you clear your website cache and test it again?

    Thanks.

    Thread Starter FrogDesk Strategy

    (@frogdesk)

    So your plugin is incompatible with caching? That’s odd. Caching is quite standard

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    We will ask our developers about a solution and then we will let you know.

    Thanks.

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear @frogdesk.

    We asked our developers and the only solution is to exclude the countdown page from caching.

    Thanks.

    Plugin Author wpdevart

    (@wpdevart)

    Hi again.

    We will close this topic, if you have other questions, then let us know.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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