Support » Plugin: Product Sales Report for WooCommerce » Report is inaccurate

  • It took me a VERY long time to finally figure out why my Woocommerce detailed report was not matching PRODUCT SALES REPORT FOR WOOCOMMERCE. The report is double-subtracting refunded items toward the totals (both items and dollar amounts) even when “include orders with status: Refunded” is unchecked. This is making the totals inaccurate. Example.

    December Actual Sales:
    100 Widgets sold for $100 total
    5 Widgets refunded for $5 total
    Actual monthly sales minus refunded items: 95 widgets for $95

    December Total displayed on Report when “Refunded” is unchecked:
    90 Widgets sold for $90

    December Total displayed on Report when “Refunded” is checked:
    95 Widgets sold for $95

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  • Plugin Support WP Zone Support

    (@aspengrovesupport)

    Hi there. Thank you for the information. Can you provide an example of the following report? We will try to investigate your issue. Best

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