Title: Report bug
Last modified: July 7, 2026

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# Report bug

 *  [Ehsan Fotoohabadi](https://wordpress.org/support/users/ehsanfotoo/)
 * (@ehsanfotoo)
 * [1 week, 4 days ago](https://wordpress.org/support/topic/report-bug-9/)
 * Hi
 * When we send a message and the internet goes down or there is a connection problem,
   the message is not sent in the chat and disappears! It doesn’t even give an error.
   We have to write the message again from the beginning.
 * Please solve this problem if possible. Maybe one of the solutions is that if 
   the internet has a problem and the message is not sent, the message remains so
   that we can send it again.
 * Many thanks

Viewing 1 replies (of 1 total)

 *  Thread Starter [Ehsan Fotoohabadi](https://wordpress.org/support/users/ehsanfotoo/)
 * (@ehsanfotoo)
 * [1 week, 4 days ago](https://wordpress.org/support/topic/report-bug-9/#post-18959254)
 * In addition to what I wrote in the previous message, I create a txt file with
   Persian language in windows and when I saved it selected UTF-8 and uploaded it
   in the chat, but when the file was uploaded and I opened it, it was displayed
   as follows:
 * ![](https://i0.wp.com/i.ibb.co/jZkzN9tP/Screenshot-2026-07-08-123347.png?ssl=
   1)
 * Then I tested another solution. I create a txt file with NOTEPAD++ and when i
   saved it as UTF-8 BOM , the problem was solved:
 * ![](https://i0.wp.com/i.ibb.co/fVCmp5gj/Screenshot-2026-07-08-125022.png?ssl=
   1)
 * Can you change the system so that it uploads and displays any UTF-8 code correctly?

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 1 participant
 * Last reply from: [Ehsan Fotoohabadi](https://wordpress.org/support/users/ehsanfotoo/)
 * Last activity: [1 week, 4 days ago](https://wordpress.org/support/topic/report-bug-9/#post-18959254)
 * Status: not a support question