Support » Plugin: Contact Form Entries » Reply to Received Messages from Chosen Email

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  • Plugin Author Asif

    (@asif876)

    our plugin uses wp mail function,
    you can add your business email in wordpress using any smtp plugin like wp smtp
    for more info please submit a ticket here https://www.crmperks.com/contact-us/

    add.redford

    (@addredford)

    Thanks for the explanation! I’ve got that all setup now. The only issue is that no ‘reply to’ address seems to be specified, so when the customer chooses to reply the email is sent to their own email address. Is there a way to rectify this at all?

    add.redford

    (@addredford)

    Looking at the email log I can see that the address that I replied to using the ‘add note’ feature is also the same address that the mail is being sent by. ie. the customer is getting an email from ‘himself’ when receiving my response..

Viewing 3 replies - 1 through 3 (of 3 total)
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