Reply To Header suddenly overwrites my own with the sending address

ericsiegert
(@ericsiegert)

3 years ago
Suddenly, our SMTP Plugin is overwriting the “Reply-To” Header with the sending address which is set to not getting overwritten in SMTP. We are using Ninja Form and the Premium Office API Integration.

Thank you!
- This topic was modified 3 years ago by ericsiegert.

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support M Haseeb
(@haseeb0001)

3 years ago

@ericsiegert Hi,

I hope you are doing well.

You are using our Pro addon; please create a support ticket here and share Post SMTP diagnostic test report in the ticket.

Thanks

Thread Starter ericsiegert
(@ericsiegert)

3 years ago

I already opened up one yesterday via the Plugin – I guess I will wait then for a reply. I thought your answer might be helpful for others, too.

Plugin Support M Haseeb
(@haseeb0001)

3 years ago

@ericsiegert We have replied to our all Pro tickets if you didn’t get a reply then let me know here.

Thanks

adriansanduws
(@adriansanduws)

3 years ago

in 2.3 you say you fixed reply-to header being added in some cases, well congrats, now the reply-to header is not being added at all in any woocommerce emails.

I had to rollback.

Plugin Support M Haseeb
(@haseeb0001)

3 years ago

@ericsiegert @adriansanduws

We have released the fixed version; please update the plugin to 2.3.1, test it, and let me know.

Thanks

Thread Starter ericsiegert
(@ericsiegert)

3 years ago

For me, it doesn’t seem to help yet 🙁 I will try to reset the plugin in the evening, but its tough on a live site.

Plugin Support M Haseeb
(@haseeb0001)

3 years ago

@ericsiegert

I hope you are doing good.

Can you please share the Diagnostic test report of Post SMTP? also share the screenshot of the additional header screen.

Thanks

Plugin Support M Haseeb
(@haseeb0001)

3 years ago

@ericsiegert @adriansanduws

We have fixed the issue; please download the Beta Version from here and let me know.

Thanks

Viewing 8 replies - 1 through 8 (of 8 total)

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