Support » Requests and Feedback » reply-mails forum

  • Resolved hepar

    (@hepar)


    Hi,

    I get over 50 E-Mail per day from the WordPress Form. I deactivated the function several times in all forums I’ve published a post. I clicked “unsubscribe”. No chance. How can I avoid receiving further emails?

    Many thanks for your help
    Helga

Viewing 14 replies - 1 through 14 (of 14 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    According to https://wordpress.org/support/users/hepar/subscriptions/, you’re not currently subscribed to anything. Are you still receiving forum emails?

    Thread Starter hepar

    (@hepar)

    Yes. Unfortunately. Since yesterday evening I received 53 Mails. 🙁

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Please post one of those emails in a reply. Thanks.

    Thread Starter hepar

    (@hepar)

    Hi Steven,

    here is one of those email )I unsubscribed to the ultimate member forum):

    dhanyaatt wrote:

    if username or password wrong while login, it will redirect to 404 not found page

    Topic Link: https://wordpress.org/support/topic/login-error-redirect-to-404-error-page/

    ———–

    You are receiving this email because you are subscribed to the Ultimate Member – User Profile, User Registration, Login & Membership Plugin plugin.

    Log in and visit the topic to reply to the topic or unsubscribe from these emails. Note that replying to this email has no effect.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Did you get this before or after unsubscribing?

    Thread Starter hepar

    (@hepar)

    I get the mails since I asked a question in this forum.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Have you gotten any since you clicked the Unsubscribe button?

    Note that it can take a little while for the unsubscribe to take effect, but once you’re unsubscribed, it won’t send any more after that.

    Note that you were clearly subscribed at one point, which is why you got the emails. They will stop after you unsub from those forums.

    Thread Starter hepar

    (@hepar)

    Hi Samuel

    I get the mails every day. I unsubscribed about 2 weeks ago. Is this enough time?

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    @hepar Do you have a different account that is forwarded to your emails? This forum isn’t sending “you” any emails, but if you subscribed on another account, then it might be sending them to there.

    Thread Starter hepar

    (@hepar)

    Hi Samuel

    my account’s email is indeed different. I get the mails to helpa@ … This address is not the one in the account. What should I do? Change the account e-mail to helpa@? Or. …???

    Many thanks for your help
    Helga

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    No, it means that you have another account using whatever that email address is, here on the forum, subscribed to those things.

    I don’t know what “helpa” means since you didn’t finish the email address. There are over 12 million accounts on these forums. Without specifics, I have no idea which one to look at to help you fix the problem.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Additional: Are you the same user as “helpar”?

    Because that user is subscribed to that same plugin. Login as that user, then unsubscribe from there.

    https://wordpress.org/support/users/helpar/subscriptions/

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Well, since that user is now unsubscribed, I assume the problem is fixed?

    Please do not use multiple user accounts in this forum. Now you know why.

    Many thanks, Samuel! I didn’t know that I use multiple user accounts. All is fine now.

    Best regards
    Helga

Viewing 14 replies - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.