Title: Replace JetPack error message – how?
Last modified: August 24, 2016

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# Replace JetPack error message – how?

 *  Resolved [LeeBinder](https://wordpress.org/support/users/leebinder/)
 * (@leebinder)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/replace-jetpack-error-message-how/)
 * WP 4.1.5 running Responsive theme 1.9.7.6 |JP 3.5.3
 * JetPack Module in question: Subscribe widget
 * Action: Subscribing via WordPress.com Single Sign On
 * JP Language File: German jetpack-de_DE.mo
 * Hello. Some people try subscribing with an email address that seems to be in 
   WordPress.com’s spam database. The error they get in the sidebar widget is the
   German equivalent of “There was an error when subscribing, please try again.”
   That line does not offer any help to the new users, so we need to extend it with
   more details.
 * When, in jetpack-de_DE.mo, I edit the according line with a Hex Editor and copy
   the file back via FTP, only the first 69 characters get displayed – the rest 
   I edited in jetpack-de_DE.mo gets cut off.
 * What is the best way to replace the error message?
 * Thank you,
    Lee
 * PS:
    code snippet from subscriptions.php: <p class=”error”><?php esc_html_e( ‘
   There was an error when subscribing. Please try again.’, ‘jetpack’ ); ?></p>
 * code snippet from page saved as .html:
    <div id=”blog_subscription-2″ class=”
   widget-wrapper jetpack_subscription_widget”> <p class=”error”>Beim Abonnieren
   ist ein Fehler aufgetreten. Abonnements werden zentr</p>
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/replace-jetpack-error-message-how/#post-6153618)
 * Hi there! You can find information about translating Jetpack here:
    [http://jetpack.me/contribute/#translate](http://jetpack.me/contribute/#translate)
 * And I’ve also made note of your suggestion to improve the subscription failure
   error message here:
    [https://github.com/Automattic/jetpack/issues/2007](https://github.com/Automattic/jetpack/issues/2007)
 * You can follow along with our progress there. In the meantime, could you provide
   us with the email addresses that were unable to subscribe? You can contact us
   privately here:
    [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Please make sure to include a link to this thread in your message. Thanks!
 *  Thread Starter [LeeBinder](https://wordpress.org/support/users/leebinder/)
 * (@leebinder)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/replace-jetpack-error-message-how/#post-6153648)
 * Thanks a lot, Ryan – I can get back on this tomorrow Monday.
 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/replace-jetpack-error-message-how/#post-6153697)
 * You’re welcome! I’m going to mark this thread resolved, and I’ll wait to hear
   from you via email.
 *  Thread Starter [LeeBinder](https://wordpress.org/support/users/leebinder/)
 * (@leebinder)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/replace-jetpack-error-message-how/#post-6153698)
 * I’ve been communicating with your colleague Mikey via email [support@jetpack.me](https://wordpress.org/support/topic/replace-jetpack-error-message-how/support@jetpack.me?output_format=md).
 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/replace-jetpack-error-message-how/#post-6153699)
 * Ah, thanks for clarifying!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Replace JetPack error message – how?’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/replace-jetpack-error-message-how/#post-6153699)
 * Status: resolved