Support » Plugin: UpdraftPlus WordPress Backup Plugin » Repeted backup process terminated apaprently without success

  • Resolved patchfree

    (@patchfree)


    From several weeks all my trials to backup my website is unsucccessful. The final part of processlogfile is as follows:

    Free space on disk containing Updraft’s temporary directory: 764694.6 MB
    3795.262 (12) Backup run: resumption=12, nonce=852d0f8944d6, file_nonce=852d0f8944d6 begun at=1597961973 (3795s ago), job type=backup
    3795.264 (12) [Updraftplus] The backup is being aborted for a repeated failure to progress.
    3795.264 (12) An error condition has occurred for the first time during this job
    3795.265 (12) An email has been scheduled for this job, because we are in debug mode
    3795.266 (12) Fetching RSS news feed
    3795.464 (12) Fetched RSS news feed; result is a: SimplePie
    3795.722 (12) Sending email (‘Inachevée’) report (attachments: 1, size: 39.5 KB) to: postm…
    3795.799 (12) La tentative de sauvegarde est terminée, apparemment sans succès
    3797.348 (12) Opened log file at time: Thu, 20 Aug 2020 23:22:50 +0000 on http://kosmosnews.fr
    3797.352 (12) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.5 PHP: 7.4.7 (cgi-fcgi, Linux mutu11119 4.19.0-9-amd64 #1 SMP Debian 4.19.118-2+deb10u1 (2020-06-07) x86_64) MySQL: 10.3.23-MariaDB-1:10.3.23+maria~stretch-log WPLANG: fr_FR Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 41.9M | 42.5M) multisite: N openssl: OpenSSL 1.1.0l 10 Sep 2019 mcrypt: N LANG: ZipArchive::addFile: Y
    3797.354 (12) Free space on disk containing Updraft’s temporary directory: 764694.1 MB
    3797.356 (12) Backup run: resumption=12, nonce=852d0f8944d6, file_nonce=852d0f8944d6 begun at=1597961973 (3797s ago), job type=backup
    3797.356 (12) [Updraftplus] The backup is being aborted for a repeated failure to progress.
    3797.357 (12) An error condition has occurred for the first time during this job
    3797.358 (12) An email has been scheduled for this job, because we are in debug mode
    3797.359 (12) Fetching RSS news feed
    3797.457 (12) Fetched RSS news feed; result is a: SimplePie
    3797.715 (12) Sending email (‘Inachevée’) report (attachments: 1, size: 40.8 KB) to: postm…
    3797.780 (12) La tentative de sauvegarde est terminée, apparemment sans succès

    Could you help me with this issue?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    Please copy the content into an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter patchfree

    (@patchfree)

    The log can be found here: https://upload.univ-poitiers.fr/gfgo
    Thanks
    Christian

    Thread Starter patchfree

    (@patchfree)

    Now the log of the last FULL (successfully) backup (in mid July).

    here: https://upload.univ-poitiers.fr/61lt

    Christian

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi Christian,

    Thank you for sending the log file.

    I can see that the backup gets timed out while backing up the “uploads” component. The server may already have reached the resource limit. Please ask your hosts/server admin to increase the limit (I/O limit, maximum_execution_timeout and site memory) or ask them to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Best Wishes,
    Bryle

    Thread Starter patchfree

    (@patchfree)

    OK I have sent a request to my host service.
    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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