Repeating “Purchase X Receive Y” rule not working

  • Resolved elvuris

    (@elvuris)


    3 years, 3 months ago

    Hi!

    I have a problem with the repeating function of “Purchase X Receive Y” pricing rule.
    “Repeat: Repeat means that this discount will be applied more than once when possible.” For me it means that if my rule is “Buy one sweater get one T-shirt free”, then if the customer purchases 2 sweaters they should get 2 T-shirts free.
    Am I right?
    If so, then this repeating function is not working properly.

    When Repeat is turned ON no T-shirts added to cart when purchasing 2 sweaters.
    When Repeat is turned OFF one T-shirt is added to cart when purchasing 2 sweaters.
    (I enabled “Automatically add free products to cart” feature.)

    The interesting part is that if Repeat is turned OFF and the customer increases the amount of T-shirts on Cart page (from 1 to 2), they get the 2 T-shirts free – so this is almost good only the automatic add to cart part is missing.

    I have tried to set a separate Pricing rule for “buy 2 sweater get 2 T-shirts” but still no luck.

    WordPress version: 5.6
    WooCommerce version: 4.8.0
    Easy WooCommerce Discounts version: 4.10.0

    Is this a bug or am I doing something wrong?
    Can someone help me, please?

    Thank you,
    Eszter

Viewing 1 replies (of 1 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    3 years, 3 months ago

    Hi

    Thank you for using our plugin.

    It seems that you are using the pro version of the plugin.
    To get support for the plugin pro version please contact us here and send us the below information to let us check it and help you.
    – Your license key.
    – A full-page screenshot of your created rule. You can use Awesome Screenshot for Chrome to take full-page screenshot.
    – Let us know what you want to do with the discount? Buy 1 get 1 free or Buy 2 get 1 free with details.

    Best Regards

Viewing 1 replies (of 1 total)
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