Repeater field in form is marking every entry as spam

  • Resolved raoulhulsmans

    (@raoulhulsmans)


    2 years, 5 months ago

    I had the same issue last year with our BBQ. I use a form with repeater fields which causes Cleantalk to mark every entry as spam.

    What can be done to avoid this? At the moment I deactivated the plugin.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support katereji

    (@katereji)

    2 years, 5 months ago

    Hello.

    I changed the filters for this website. There will be no false blocking.

    Could you please activated our plugin so we can run some tests?

    Thread Starter raoulhulsmans

    (@raoulhulsmans)

    2 years, 5 months ago

    I have activated the plugin again. Last year support also changed the filters for me. Are the automatically being changed back then? I lost a lot of request last year, so also a lot of revenue. I need to be sure no legit requests are marked as spam

    SergeM

    (@serge00)

    2 years, 5 months ago

    This question is about the CleanTalk service. As per the WordPress catalog rules, we are not allowed to discuss any premium or non-plugin issues here.

    Could you reach out to our support team so we can gather some more information from you concerning this issue? Please, create a private ticket:
    https://cleantalk.org/my/support/open

Viewing 3 replies - 1 through 3 (of 3 total)

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