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Repeated 500 errors due to over usage (5 posts)

  1. kalyanbdas
    Member
    Posted 2 years ago #

    Hi,
    I have been routed to this group via a member. Well, hope get some answers here.

    I have been getting 500 error for my 3 month old site with hardly 35 posts. I am also on Cloudflare and was using only 6 pluings from wellknown authors. Still the prob.

    I then contacted my hosting company (hostgator) and we had a chat sesson for close to 1 hour still could not come up with a solution since my site is running good now. From the error, log I could the following error

    SoftException in Application.cpp:641

    The hostgator rep says is a script which is consuming my BW and hence, I am hitting the limits. But, a site with only 20-25 visits a day can no where hit CPU or disk usage limits still I am getting this one.

    The rep advised me to disable WordPress SEO by Yoast plugin which I am reluctant to do. But, anyway, I have disabled its sitemap generating option. But I doubt is resolved now. Still wait for another 500.

    Any help or suggestion or experiences will be appreciative.

    Thanks

    Kalyan
    My site: http://www.klmnweb.com/

  2. WPyogi
    Forum Moderator
    Posted 2 years ago #

    Deactivating the plugin is the logical step to locating the cause of the problem.

  3. kalyanbdas
    Member
    Posted 2 years ago #

    @WPyogi

    Hmmmm... I guess I have make some compromise here.. Well I will disable this now and will see if I ever get that stupid script error in my error log or 500 errors. Will keep you posted about this.

    Thanks

    Kalyan

  4. kestoria
    Member
    Posted 1 year ago #

    Hello, I'm getting the same issue and doesn't seems to me the problem is with the plugins or the woedpress installation. I just moved my site http://kestoria.it from a 1 $ dollar server to a hostgator plan. I moved because of bandwidth limits and never had problem with them. With hostgator I got a lot of "SoftException in Application.cpp:641" especially when publishing an article and already have my account suspended once. 150.000 page views a month is not that much I think. Planning to go back to my old server. Of course I'm on CloudFlare and tryied all the possible cahing solutions.

  5. kestoria
    Member
    Posted 1 year ago #

    Hello Guys,
    Thanks to a very helpful hostgator operator we find out that what was causing the errors was the "publicize" module of the Jetpack plugin. Since I deactiveted things are working fine (and I got my seo yoast back)

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