Title: Repeat 500 Errors
Last modified: August 22, 2016

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# Repeat 500 Errors

 *  [stanford.ian.m@gmail.com](https://wordpress.org/support/users/stanfordianmgmailcom/)
 * (@stanfordianmgmailcom)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/repeat-500-errors/)
 * I was excited about this plugin when I first saw it but I’ve been having a nightmare
   with it for the past week.
 * It started with a bunch of brute force attack attempts using the main admin user
   username. The login attempts were coming via XMLRPC, which I have now disabled.(
   they were getting the username from the author page archive I think).
 * Anyway, the admin account got locked out I think. Or maybe it wasn’t locked out
   and there was some other issue. The admin account kept getting a 500 internal
   server error when attempting to log in.
 * When the website owner gave me his admin info and password I was able to successfully
   log in. But he still is getting 500 errors.
 * I told him to clear his cache and delete browser cookies and try again. Before
   I personally tried logging in I deleted the lockout entries from the ithemes 
   database manually on phpmyadmin. I also deleted the ithemes temp entries on the
   database.
 * I also deleted all the ithemes rules in .htaccess and then resaved ithemes settings
   so that it would rewrite the rules.
 * The website owner had whitelisted his IP, so just in case that was somehow the
   problem I un-whitelisted his IP.
 * I can still personally log in fine but the owner continues to get 500 errors.
   Any ideas?
 * URL is crestwoodpainting.com
 * Thanks a mill for your input!
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

The topic ‘Repeat 500 Errors’ is closed to new replies.

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## Tags

 * [500 error](https://wordpress.org/support/topic-tag/500-error/)
 * [Lockout](https://wordpress.org/support/topic-tag/lockout/)

 * 0 replies
 * 1 participant
 * Last reply from: [stanford.ian.m@gmail.com](https://wordpress.org/support/users/stanfordianmgmailcom/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/repeat-500-errors/)
 * Status: not resolved