Reordering images

  • Resolved khrisme

    (@khrisme)


    3 years, 6 months ago

    Hi there,

    I created a gallery and in block settings, under Items Manager Custom order is selected.

    I need to reorder images.
    I am able to properly drag and drop only the firts two images under Items Manager in block settings.
    In case of the following few images: other image is moved and not the one I was dragging.
    The last few images can not be reordered, they just don’t move when I drag them.

    Latest evrything, Twenty Twenty theme.

    Could you please suggest?

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author GalleryCreator

    (@gallerycreator)

    3 years, 6 months ago

    Hello,

    This can happen for several reasons.
    1. JavaScript error (you need to use the Development Tool in the browser -> Console)
    2. Some plugins modify the block settings panel (add their own styles)
    3. And much more.

    I can only help if I can see it myself.

    Thread Starter khrisme

    (@khrisme)

    3 years, 6 months ago

    H there,

    thanks for getting back to me.

    I have created a test site for this particular reason. Clean install, no other plugins, theme Twenty Twenty:
    http://bit.ly/SimpLy

    Please let me know if I should provide other details or backend access. I am prepared to provide any other info and access 🙂

    Many thanks!

    Edit:
    I have just visited your link provided. I send you all the login details via your support form. Thanks!

    Edit: Details sent 🙂 Thank you!

    • This reply was modified 3 years, 6 months ago by khrisme.
    • This reply was modified 3 years, 6 months ago by khrisme.
    • This reply was modified 3 years, 6 months ago by khrisme.
    Plugin Author GalleryCreator

    (@gallerycreator)

    3 years, 6 months ago

    Didn’t see any problems with custom sorting
    video – https://monosnap.com/file/DER8wzoB12wqXYiipiSXfY1miGMPUz

    Thread Starter khrisme

    (@khrisme)

    3 years, 6 months ago

    I see…
    Still having problems here… I have uploaded a video to the gallery test page with console opened up. Could you have a look, please?
    Thank you!

    • This reply was modified 3 years, 6 months ago by khrisme.
    Plugin Author GalleryCreator

    (@gallerycreator)

    3 years, 6 months ago

    According to your video, I cannot understand what you control, what kind of manipulator you use (it does not look like a regular mouse)

    Thread Starter khrisme

    (@khrisme)

    3 years, 6 months ago

    I have uploaded a new video to the top of the test page.
    I have added captions to describe what is happening.

    My mouse is not manipulated, it is highlighted by the screenrecorder, regular mouse is used by Windows 10.

    I am using latest Chrome no plugins are installed.

    Please be so kind and have a look, thank you!

    (edited because of misspelling)

    • This reply was modified 3 years, 6 months ago by khrisme.
    Plugin Author GalleryCreator

    (@gallerycreator)

    3 years, 6 months ago

    I saw the problem in your video, but I can’t figure out what is happening. I also tried in chrome and windows and I could not repeat your “success”. I have nothing to offer you except to try another device or another plugin. I’m sorry that my plugin doesn’t work for you 🙁

    Thread Starter khrisme

    (@khrisme)

    3 years, 6 months ago

    Thanks anyway for taking the time trying to provide good support and trying to replicate my problem.
    I am gonna use order by upload to sort images – even though it would be easier to use all the features you have included.

    One of the best plugins despite of my problem – I am not gonna change my 5 star rating, I still want to thank you for the great plugin and all the work you invest.

    I hope I can resolve my problem some time and I will let you know if anything changes here…

    • This reply was modified 3 years, 6 months ago by khrisme.
    Plugin Author GalleryCreator

    (@gallerycreator)

    3 years, 6 months ago

    Thank You for your patience

    Thread Starter khrisme

    (@khrisme)

    3 years, 6 months ago

    Sure 🙂

    And also some good news:
    Sorting images is working in Firefox for me now.
    That’s great, sooooo convenient to use :)))

    I haven’t been able to figure it out, what the difference is… I’ll let you know..

    Thanks 🙂

    Plugin Author GalleryCreator

    (@gallerycreator)

    3 years, 6 months ago

    Good news.
    I memorized this information

Viewing 11 replies - 1 through 11 (of 11 total)
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