Renewal Orders Created for Expired Subscriptions – Urgent Fix Needed

  • Resolved 1formanet

    (@1formanet)


    3 months, 2 weeks ago

    Hello, I saw this topic solved, but it is sill alive unfortunatly …
    At expiration, the renew has been automatically done …
    Thanks for this great plugin, and please help @wpswings

Viewing 5 replies - 1 through 5 (of 5 total)
  • Abhay-WP Swings

    (@wpssupport)

    3 months, 2 weeks ago

    Hello,

    The issue you mentioned seems to be a specific case, as it generally does not occur in the plugin.

    To investigate this further, we’ll need to review it directly on your website. Please connect with our support team so we can assist you more effectively.

    Thank you

    Thread Starter 1formanet

    (@1formanet)

    3 months, 2 weeks ago

    Hi @wpssupport , I try the free version, it seems to have no support … ? Thanks

    Abhay-WP Swings

    (@wpssupport)

    3 months, 2 weeks ago

    Hi,

    Either it’s free or pro, we have support for all, please connect here

    Thank you

    Thread Starter 1formanet

    (@1formanet)

    3 months, 1 week ago

    Thanks. The support : “I understand your concern. I have checked your concern with the developer, and currently its not possible.”

    A so big bug is very weird ; and there is old topics in this forum with the same bug !
    I am very disappointed to have no solutions to use the plugin, too bad

    • This reply was modified 3 months, 1 week ago by 1formanet.
    Abhay-WP Swings

    (@wpssupport)

    3 months, 1 week ago

    Hello,

    We completely understand your concern. However, the solution you’re requesting would fall under additional work, as it is not related to any issue within the plugin itself but rather specific to your website specific

    That said, we are absolutely willing to assist you with this.

    We kindly request your cooperation so we can work together and provide you with the best possible support.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.