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Removing user then adding them back same email

  • An existing user could not get Gravatar to add an image for her user account.

    I removed them to start over.

    WordPress tells me that email is already used.
    Tried adding them back as an existing user vs. new.
    Now they can not log into WordPress at all.
    WP let her enter a new password, but then it claimed that the new password was invalid when she tried to log in?

    Do I have to wait for WP to do something on the backend?
    Is there a way to remove them completely and reuse the same email?
    Simple solution?

    Thank you.

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