removing upgrade reminder

Resolved craptiger
(@craptiger)

6 months, 2 weeks ago

Please tell me how I can make the “Upgrade to Otter Pro” message disappear permanently. It’s driving me mad. I do not want to upgrade and the more you keep telling me to do so the more likely I am to remove the plugin completely.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Hardeep Asrani
(@hardeepasrani)

6 months, 2 weeks ago

Hey @craptiger,

Which update notice in particular are you talking about? Thank you!

Thread Starter craptiger
(@craptiger)

6 months, 2 weeks ago

Here’s a OneDrive link to a screenshot. Not sure it’ll work and it looks a bit dodgy to me so not sure I’d click it if I were you haha. It really is a link to an image though. I can’t find out how else to insert it. https://1drv.ms/i/s!AuXnDyMsQrpHiYFD7vbuPfOiFQEpeA?e=Yca0lL

The text on the banner is this:
You’re using Otter! Enhance your WordPress site building with Otter Pro. Learn more

I can click the little cross to the right of the banner and it goes away until I hit another page and then it’s there again. Super annoying.

Plugin Author Hardeep Asrani
(@hardeepasrani)

6 months, 2 weeks ago

Hey @craptiger,

On the right side of the notice, there should be a dismiss button. When you click on it, is the notice not going away?

If not, can you open your browser console before you click it and send us a screenshot if you see any errors appearing there? Here’s a tutorial on how you can open your browser console: https://screenful.com/how-to-open-the-browser-console

Thank you for your patience!
Thread Starter craptiger
(@craptiger)

6 months, 2 weeks ago
Hi,
Thank for replying. I used to be a .NET developer (about 15 years ago) so pretty confident around the console, however I can’t figure out how to upload a screenshot to this (OneDrive link to images doesn’t seem to work) so here’s a text version. Can’t see anything related to Otter in there 🙁
Oh and yes, I tried the little cross. That makes it go away until I hit a different page and then it’s back. Oh and there are no further console errors when I click “Close” on the bar, only when I load the page. When I close it there’s nothing extra happening that I can see.

JQMIGRATE: Migrate is installed, version 3.4.1
wp-admin/:397 [Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred. See https://go.microsoft.com/fwlink/?linkid=2048113
8Third-party cookie will be blocked. Learn more in the Issues tab.
wp-admin/:1121 Tracking Prevention blocked access to storage for https://www.gravatar.com/avatar/e9fe057cec69a1852263d706c3e54a82?s=26&r=g&d=mm.
wp-admin/:1121 Tracking Prevention blocked access to storage for https://www.gravatar.com/avatar/e9fe057cec69a1852263d706c3e54a82?s=26&r=g&d=mm.
admin-bar-v2.js?ver=13.1.3-202409-lite:1 Missing data from PHP (wpNotesArgs).
(anonymous) @ admin-bar-v2.js?ver=13.1.3-202409-lite:1
(anonymous) @ admin-bar-v2.js?ver=13.1.3-202409-lite:1
wp-admin/:1362
```
    GET https://test.allardownersclub.org/wp-content/plugins/jetpack/modules/scan/_inc/build/scan/admin-bar-notice.min.js?minify=false&ver=1 net::ERR_ABORTED 404 (Not Found)
```
rest-proxy/?v=2.0:16 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed:
k @ rest-proxy/?v=2.0:16
j @ rest-proxy/?v=2.0:16
O @ rest-proxy/?v=2.0:16
wpcom-xhr-request-55fc34cee09c834cbf4d.js?minify=false:1
```
    GET https://test.allardownersclub.org/wp-json/jetpack/v4/module/protect/data 404 (Not Found)
```
Request._end @ wpcom-xhr-request-55fc34cee09c834cbf4d.js?minify=false:1
Request.end @ wpcom-xhr-request-55fc34cee09c834cbf4d.js?minify=false:1
l @ wpcom-xhr-request-55fc34cee09c834cbf4d.js?minify=false:1
d @ wpcom-xhr-request-55fc34cee09c834cbf4d.js?minify=false:1
cm @ 1284-37106e5574c07433ec26.js?minify=false:31
await in cm (async)
request @ 1284-37106e5574c07433ec26.js?minify=false:31
request @ 1284-37106e5574c07433ec26.js?minify=false:31
request @ 1284-37106e5574c07433ec26.js?minify=false:31
(anonymous) @ 1284-37106e5574c07433ec26.js?minify=false:31
s8 @ 1284-37106e5574c07433ec26.js?minify=false:31
s4.get @ 1284-37106e5574c07433ec26.js?minify=false:31
uW @ 1284-37106e5574c07433ec26.js?minify=false:39
queryFn @ 1284-37106e5574c07433ec26.js?minify=false:39
L @ 1284-37106e5574c07433ec26.js?minify=false:25
Y @ 1284-37106e5574c07433ec26.js?minify=false:25
eC @ 1284-37106e5574c07433ec26.js?minify=false:25
fetch @ 1284-37106e5574c07433ec26.js?minify=false:25 D @ 1284-37106e5574c07433ec26.js?minify=false:31

onSubscribe @ 1284-37106e5574c07433ec26.js?minify=false:31
subscribe @ 1284-37106e5574c07433ec26.js?minify=false:25
(anonymous) @ 1284-37106e5574c07433ec26.js?minify=false:31
Mt @ react-dom.min.js?ver=18.2.0:10
Ur @ react-dom.min.js?ver=18.2.0:10
El @ react-dom.min.js?ver=18.2.0:10
(anonymous) @ react-dom.min.js?ver=18.2.0:10
v @ react.min.js?ver=18.2.0:10
ce @ react.min.js?ver=18.2.0:10
rest-proxy/?v=2.0:16 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed:
k @ rest-proxy/?v=2.0:16
j @ rest-proxy/?v=2.0:16
O @ rest-proxy/?v=2.0:16
rest-proxy/?v=2.0:16 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed:
k @ rest-proxy/?v=2.0:16
j @ rest-proxy/?v=2.0:16
O @ rest-proxy/?v=2.0:16
- This reply was modified 6 months, 2 weeks ago by craptiger.
Plugin Author Hardeep Asrani
(@hardeepasrani)

6 months, 2 weeks ago
Hey @craptiger,

Yes, you can’t upload images here so have to use a third-party app like pasteboard.co or OneDrive to share.

Given that it’s not working and you’re seeing some errors generated, I’m guessing they are stopping the JS from executing. No worries, you can add the following code to the end of the functions.php file for your theme and update. After that, just visit any page on the website and then remove the code:
```
$notifications = get_option( 'themeisle_blocks_settings_notifications', array() );

if ( ! isset( $notifications['dashboard_upsell'] ) || $notifications['dashboard_upsell'] !== true ) {
    $notifications['dashboard_upsell'] = true;
    update_option( 'themeisle_blocks_settings_notifications', $notifications );
}
```
This should remove the notice permanently. Let me know if this works for you, sorry for the troubles!
Thread Starter craptiger
(@craptiger)

6 months, 2 weeks ago

Amazing!!

Thank you so much, that worked perfectly.

Plugin Author Hardeep Asrani
(@hardeepasrani)

6 months, 2 weeks ago

Glad to know that helped, sorry for the troubles!

Viewing 7 replies - 1 through 7 (of 7 total)

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