Removing unwanted user from previous collaboration

  • marksfarm

    (@marksfarm)


    2 years, 3 months ago

    The old user “admin” might still have access to my site.
    I have the login details for that user as well as my own “admin1”
    As admin is not my seo/designer anymore, I dont want them to be able to access this site.
    I tried removing them but it doesn’t seem to work, unless this takes a day to be implemented.
    Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter marksfarm

    (@marksfarm)

    2 years, 3 months ago

    The following for changing the password worked, but it was through the hosting site wordpress pluging on the hosting management page .

    SIte Tools > WordPress > Install & Manage > Actions > Update Admin Password

    but that still doesnt solve the problem that the unwanted email of the unwanted user wont be changed, allowing them to re-reset the password.

    when i reset it, under users/profile,
    it states: “Error: Sorry, that username is not allowed.”
    the username is “admin”
    which won’t be deleted nor have it’s email changed.

    Pioneer Web Design

    (@swansonphotos)

    2 years, 3 months ago

    You wrote:

    SIte Tools > WordPress > Install & Manage > Actions > Update Admin Password

    Since this is not the actions provided by a default install, please provide where you are seeing this: the specific URL.

    To log into your site: https://marksfarm.ie/wp-admin/

    Consult your host.

    See: https://wordpress.org/support/article/resetting-your-password/

    Sumit Singh

    (@sumitsingh)

    2 years, 3 months ago

    Hey,

    If you have access to the Cpanel, then please follow these steps, it’s pretty straightforward:
    1) Login to the Cpanel
    2) Click on ‘PHPMyAdmin’
    3) Select your WordPress database on the left pane
    4) Navigate to and click the table wp_users.
    5) Simply click the ‘delete’ link for the Admin user you would like to delete….
    That’s all.

    Please tag as resolved once done.

    Important Notes: Make sure you have another admin user.

    Thread Starter marksfarm

    (@marksfarm)

    2 years, 3 months ago

    Thanks Pioneer, the password is changed through the host’s admin page for my site.
    But Sumit, there is no button for Cpanel and i can’t see PHPMyAdmin.
    How do i know if my wordpress has Cpanel or not?
    thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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