Removing the X close option on the Cookie Banner

  • Resolved stepfaul

    (@stepfaul)


    8 months ago

    Hi,

    Is it possible to remove the X (close) option on the Cookie banner? I am seeing bypassed in the cookie consent logs and suspect it is because users are selecting the x option to close the banner.

Viewing 4 replies - 1 through 4 (of 4 total)
  • neelakshsingh

    (@neelakshsingh)

    8 months ago

    Hi,

    There is no inbuilt setting to remove the x(close) option from the banner. But, you can use custome CSS to do the same.

    Navigate to Cookie Settings -> Design and then scroll down to the bottom to see Add you custom CSS section. In there place the below code and hit Save Changes.

    cookie-banner-cancle-img{display: none !important;}

    This will do the trick.

    Thread Starter stepfaul

    (@stepfaul)

    8 months ago

    Thanks for the quick response @neelakshsingh

    I have added the CSS to the custom css section, cleared website caching and browser cache but the x is still displayed. Do you have any other ideas?

    Thanks

    neelakshsingh

    (@neelakshsingh)

    8 months ago

    No, there is no other way for now, make sure you have hit Save Changes button once to save the css. Also make sure the css property contains !important parameter ( #cookie-banner-cancle-img{display: none !important;} ). Also, keep in mind here the we are targetting the id – cookie-banner-cancle-img, so don’t miss putting the # before it inside the CSS I provided.(#cookie-banner-cancle-img{display: none !important;})

    Thread Starter stepfaul

    (@stepfaul)

    8 months ago

    Thank you – adding the # has resolved the issue 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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