Removing Purple Box Erroe

  • Resolved ashleyma3

    (@ashleyma3)


    3 years, 9 months ago

    Hi, so there is the little purple box that has showed up on my home page only in my menu at the top. It’s similar to the one on the mobile view. I’m needing to remove it, not sure if it’s some kind of a glitch after an update or something. Please help. Thanks

    Theme is “Services”

    • This topic was modified 3 years, 9 months ago by ashleyma3.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    3 years, 9 months ago

    To rule out a plugin/theme conflict try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Twenty, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter ashleyma3

    (@ashleyma3)

    3 years, 9 months ago

    Thank you. It was the Fastest Cache plugin. I deactivated and deleted it. The box is gone. I will look into another type of cache cleaner, and will remember this info if I ever have an issue like this again. 🙂

    Moderator t-p

    (@t-p)

    3 years, 9 months ago

    Glad its sorted 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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