• Resolved puddle123

    (@puddle123)


    Hi,

    We have installed and used the Jetpack previously, but we are not using it anymore. So we uninstalled it from our website. 

    Using the WP DB Cleaner plugin we searched in the database Options for “Jetpack”  we have found the following Options: 

    jetpack_connection_active_plugins

    jetpack_plugin_api_action_links

    jetpack_search_plan_info

    jetpack_waf_needs_update

    woocommerce_setup_jetpack_opted_in

    jetpack_protect_error

    jetpack_connection_xmlrpc_errors

    jetpack_options

    Also we have found two cron jobs for Jetpack: jetpack_clean_nonces & jetpack_v2_heartbeat. When we delete these, they reappear. How do we permanently remove them?

    • This topic was modified 7 months, 1 week ago by puddle123.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello there, @puddle123

    I recommend manually deleting the entries from your database to completely remove all Jetpack-related data from your WordPress site.

    The options you’ve listed are indeed related to Jetpack, and you can safely delete them from the wp_options table if you’re confident in making direct database changes (just get a backup of your site before doing that to stay on the safe side).

    For the recurring cron jobs, jetpack_clean_nonces and jetpack_v2_heartbeat, this could happen due to leftover code or if another plugin is triggering these tasks. Depending on your WordPress setup, you may need to use a tool that can manage and delete cron jobs directly from the WordPress backend or directly from your database. The WP-Crontrol plugin is one such tool; it’s a good one I’d recommend trying out (though keep in mind that it’s a third-party plugin so we don’t provide support for it).

    If the tasks reappear after deletion, it could be due to a conflict with another plugin or a theme. In that case, you may try debugging by disabling other plugins and switching to a default WordPress theme temporarily to see if the issue persists.

    Hope that helps! Please let me know if you have any further questions or doubts 🙂

    Thread Starter puddle123

    (@puddle123)

    Hi,

    Thanks for your reply.

    It seems that having WooCommerce enabled adds the JetPack cron runs.

    I’ve also found these Options? Please can you confirm whether they relate to JetPack and could therefore be deleted as I’m not using the plugin?

    jpsq_sync_checkout

    jp_sync_lock_full_sync

    jp_sync_last_success_sync

    jp_sync_last_success_immediate-send

    jp_sync_retry_after_immediate-send

    jp_sync_error_log_immediate-send

    jp_sync_error_log_sync

    Thanks

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @puddle123,

    I can confirm that options you’ve listed are indeed related to Jetpack. They are used to manage various aspects of synchronization between your site and Jetpack’s services, so if you’re not using Jetpack anymore, it’s safe for you to remove it from your database.

    Out of curiosity, would you like to share why you stopped using Jetpack? Your feedback will help us continue to improve the plugin 🙂

    Thread Starter puddle123

    (@puddle123)

    Thanks for your advice.

    Sure, it was to avoid duplications, I had other plugins doing similar jobs already.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @puddle123,

    Oh I see, that makes sense. You’re welcome to give Jetpack a try anyway any time soon 🙂

    I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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