Support » Fixing WordPress » Removing Grey Bar from Web pages

Removing Grey Bar from Web pages

  • yenners

    (@yenners)


    2 years, 1 month ago

    Hoping that someone here can help out with an issue i am trying to resolve. Our website has this annoying grey bar that appears on all the pages just above the main header. I have searched the forums and they have advised me to add some custom CSS which has not yielded any results . The theme that I am using is THE7 . But i am not sure if the theme is the one causing the issue.

    Thanks to all for taking the time and any advise is greatly appreciated. Cheers and thanks!

    Regards
    Yen

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    2 years, 1 month ago

    Your currently used dt-the7 theme could not be found in the wordpress.org/themes/ directory.

    If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.

    For commercial product support please contact the author directly on their site. Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way. See https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

    凱寧

    (@kennyateam990)

    2 years, 1 month ago

    maybe that is admin bar ?

    try to hide it via theme`s functions.php

    add_filter('show_admin_bar', '__return_false');

    • This reply was modified 2 years, 1 month ago by 凱寧.
Viewing 2 replies - 1 through 2 (of 2 total)
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