Thinking, probably the mechanism for updating their accounting program is to blame. It updates all the options, and simply erases the ones created on the site.
Hello @polarone,
WooCommerce Multilingual does not allows you to translate your product attributes and its own, it requires WPML plugin in order to do so.
Unfortunately we can’t provide you support in this forum as this is a WPML related question and there is a no commercial support policy allowed here on WordPress forums.
As you are using WPML, please go to our support forum and open a chat there and share your name of your accounting plugin. You can also check if it is available in our compatibility list. We have all the required tools to assist you and we will be happy to help you to solve this issue quickly.
Thank you for your understanding.
Andrés
