Support » Plugin: Superadmin Helper » Removing an IP address from permban

  • Resolved Azurite


    Is there a way to remove a IP address from permban? I accidentally permban’d myself using a particular Wi-Fi network when I entered the wrong admin username and password. I changed Wi-Fi networks and logged in with the correct password properly, but I want to make sure it doesn’t happen again, so I don’t have to think about which Wi-Fi network I’m on to visit my own website!

    Is there a way to do this using the Superadmin Helper, or is it only passing along the banned IPs to something else on my webhost?

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  • Plugin Author Jan Štětina


    You can remove any permban in menu Users –> Permban. IPs are stored in database in table suh_permban and it is also OK to delete it’s records directly.

    Awesome, thanks!

    I think I was somehow able to delete my own permban, because I was able to login again using the same network/IP address that before gave me my “You have been blocked” error.

    Oddly enough though, the IP address my computer shows me in my Network Preferences doesn’t match what Superadmin Helper says I logged in with in the logs–any reason why that would be?

    Plugin Author Jan Štětina


    You are welcome. 🙂

    Well that would depend on your network structure, I guess. Google for “external IP address”.

Viewing 3 replies - 1 through 3 (of 3 total)
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