Support » Plugin: reGenerate Thumbnails Advanced » Removed compression from entire media library

  • Resolved michelletracey

    (@michelletracey)


    Hi,

    Please help, I regenerated thumbnails of “Shop_Single” only and it removed all compression (glossy) from my entire media library except for x1 original and x5 thumbnails.

    Please see my settings pages below:

    1. SETTINGS PAGE:
    Shop_Single
    Keep existing
    JPG Compression 90
    (above are the only options I selected).

    2. SETTINGS PAGE ( After regeneration):

    Your media library
    Original images 1,671
    Smaller thumbnails 1,940 Include thumbnails
    Total images 3,611
    Already optimized originals 1
    Already optimized thumbnails 5
    Total to be optimized
    (Originals and thumbnails)
    3,605

    In fact, when I checked my media library and filtered “Optimized”, zero images appeared. Not even the x1 original that was supposed to still be optimized.

    I have screen shots of all the settings i can send if needed.

    I used ShortPixel Image Optimizer Plugin to compress my files prior to regenerate thumbnails.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hello,
    the behavior noted by you isn’t normal, could you please contact us directly here mentioning this ticket?
    Also providing us with access would be necessary so we can replicate and fix this issue.

    Thanks, we look forward to hearing from you,
    Alex

    Hi Alex,

    Thank you for your response that would be wonderful!

    I have contacted you via the link provided with my WP login details.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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