Title: Remove Track Package Button
Last modified: March 10, 2026

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# Remove Track Package Button

 *  Resolved [voodoocreative](https://wordpress.org/support/users/voodoocreative/)
 * (@voodoocreative)
 * [2 months ago](https://wordpress.org/support/topic/remove-track-package-button/)
 * We don’t provide tracking information to the customers, but the paypal email 
   has a ‘track package’ button. How can we remove it?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Syde Jamie](https://wordpress.org/support/users/jamieong/)
 * (@jamieong)
 * [2 months ago](https://wordpress.org/support/topic/remove-track-package-button/#post-18847589)
 * Hi [@voodoocreative](https://wordpress.org/support/users/voodoocreative/) ,
 * Thank you for reaching out to us, we are here to help.
 * The “track package” button appears in PayPal emails when tracking data is sent
   to PayPal’s tracking API. The tracking system can be disabled using filters:
 *     ```wp-block-code
       add_filter( 'woocommerce_paypal_payments_sync_wc_shipment_tracking', '__return_false' );  add_filter( 'woocommerce_paypal_payments_shipment_tracking_enabled', '__return_false' );
       ```
   
 * It is important to note that once tracking sync is disabled, no tracking information
   will be sent to PayPal. Let us know if that is expected. We’d be happy to answer
   if you have further questions.
 * Best Regards,
   Jamie

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Syde Jamie](https://wordpress.org/support/users/jamieong/)
 * Last activity: [2 months ago](https://wordpress.org/support/topic/remove-track-package-button/#post-18847589)
 * Status: resolved