Support » Plugin: WooCommerce Payments - Fully Integrated Solution Built and Supported by Woo » Remove text “Woocommerce Payment” on product page

  • Resolved svariable

    (@svariable)


    Hi,
    as a specific page i linked want to remove text ” Paiements WooCommerce €399,00 (€0,00) ”
    on all product page, this do a bad aspect because double the proce text.

    how i do that ?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi there,

    as a specific page i linked want to remove text ” Paiements WooCommerce €399,00 (€0,00) ” on all product page, this do a bad aspect because double the proce text.

    Image Link: https://cloudup.com/cHY12VodFjS

    Looking at a default installation of WooCommerce + WooCommerce Payments there is no text of Paiements WooCommerce added before the price amount. There are also not two price amounts displayed on the products either.

    This website below has the WooCommerce payments plugin installed and activated.

    https://woostaging.mystagingwebsite.com/product/hoodie-with-zipper/

    From what you have described, it could be code from another plugin or theme which has caused a possible conflict and affected the functionality of WooCommerce.

    To see if that is the case we’d suggest carrying out a conflict test on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront. This will help with trying to and locate what software you have installed which could possibly be causing this behaviour.

    Once you have disabled all other plugins and switched the theme if the behaviour is resolved you can then enable your theme and site’s plugins testing after each one is enabled until the behaviour returns to locate the culprit.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter svariable

    (@svariable)

    Hi Stuart, thanks for fast reply

    the only plugin that able to remove “payement wocommerce” is

    Woocommerce payments,

    this is a multi domain store, i link

    another website with identical structure (that run correct) but without text in question

    link

    Plugin Support Juan G. woo-hc

    (@judagutor)

    Hi @svariable!

    To further check into this, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

    Thanks!

    Thread Starter svariable

    (@svariable)

    Hi Juan,

    this link for dowload woocommerce status https://filetransfer.io/data-package/UpZXaw1y#link

    Plugin Support Juan G. woo-hc

    (@judagutor)

    Hi @svariable!

    Thank you for sending the system status report; things seem OK there.

    Could you please try performing a conflict test as suggested by @stuartduff to see if it helps? I think this could be related to a conflict between WooCommerce and your theme or another plugin; an outdated or malfunctioning code could be interfering.

    To do it, temporarily switch your theme back to Storefront, disable all plugins except WooCommerce, and then check again if the issue persists.

    If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation of how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Thread Starter svariable

    (@svariable)

    thanks to all replyes

    now solved

    text is showed by upgrade of plugin “Payment Gateway Based Fees and Discounts for WooCommerce”

    sorry if I blamed the problem on something else

    Best Regards
    M.

    Plugin Support Juan G. woo-hc

    (@judagutor)

    No worries! We are glad you found the culprit, and we were able to help 🙂

    If you have a moment, we would love it if you could leave us a review: https://wordpress.org/support/plugin/woocommerce-payments/reviews/.

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
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