Support » Plugin: WooCommerce Square » Remove tags when integrating Square with WooCommerce

  • Resolved luchito

    (@luchito)


    This only happens with a variable product.

    Sample:
    Wocommerce single product = ok
    Wocommerce variable product = ok

    Wocommerce variable product sync with square = ‘Product Title + <span> – <span> Variable data’

    So, when a variable product is integrated, some ‘<span>’ tags are added to the title, it shows up on the Square POS software and lately, I’ve been using some FOMO plugin ‘NotificationX’ to be precise, and the tags also show on the banner, only for variable products that is.

    I’m already in communication with ‘NotificationX’ developers.

    But if somebody already found a workaround, please share it.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    So, when a variable product is integrated, some ‘<span>’ tags are added to the title, it shows up on the Square POS software and lately, I’ve been using some FOMO plugin ‘NotificationX’ to be precise, and the tags also show on the banner, only for variable products that is.

    If you deactivate this plugin, does Square sync new variable products with these span tags?

    If it does, that’d suggest that the plugin adds these tags to the title and this is picked up by Square, it’d sound like a compatibility issue.

    I understand you’ve reached out to the plugin developer, which would be the best next step in this case. We are unfortunately not able to support third-party plugins, but I’ll leave this thread open for a while so other users can chime in.

    Feel free to get back to us in case you have any additional questions!

    Thread Starter luchito

    (@luchito)

    Hi @thup90 I found the issue, ‘TranslatePress’ is causing the problem.

    I’m already communicating with them to try to resolve the issue.

    When I de-activate ‘TranslatePress’ the span tags go away….see the image below:
    https://www.dropbox.com/s/648mtg2gdxuoipw/TranslatePress%20creating%20span%20tags%20–%202021-08-26_09-31-23.jpg?dl=0

    Thank you for replaying,

    Cheers,

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi Luchito,

    That’s a great find and thanks for sharing the details – I hope the folks at TranslatePress will get that sorted for you soon 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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