Title: Remove plugin error Last modified: September 23, 2016 --- # Remove plugin error * Resolved [ikhil](https://wordpress.org/support/users/ikhil/) * (@ikhil) * [9 years, 11 months ago](https://wordpress.org/support/topic/remove-plugin-error/) * I have installed “**Country IP Specific Redirections**” plugin and after testing need to remove it. However when I click “**Deactivate**“, it throws “currently unable to handle this request./page isn’t working”. I tried clearing cache and in different browser but same. Please help. * **Service call taken from Developer Console**: [http://chessbaseindia.in/wp/wp-admin/plugins.php?action=deactivate&plugin=country-ip-specific-redirections%2Fcountry-ip-specific-redirections.php…](http://chessbaseindia.in/wp/wp-admin/plugins.php?action=deactivate&plugin=country-ip-specific-redirections%2Fcountry-ip-specific-redirections.php…); * **Service response**: 500 Internal Server Error - This topic was modified 9 years, 11 months ago by [kmessinger](https://wordpress.org/support/users/kmessinger/). Viewing 2 replies - 1 through 2 (of 2 total) * [danhgilmore](https://wordpress.org/support/users/danhgilmore/) * (@danhgilmore) * [9 years, 11 months ago](https://wordpress.org/support/topic/remove-plugin-error/#post-8215314) * Access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients), or a file manager in your hosting account’s control panel, navigate to `/wp-content/ plugins/` and remove the plugin. * Thread Starter [ikhil](https://wordpress.org/support/users/ikhil/) * (@ikhil) * [9 years, 11 months ago](https://wordpress.org/support/topic/remove-plugin-error/#post-8216410) * Thanks a lot [@danhgilmore](https://wordpress.org/support/users/danhgilmore/)! Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Remove plugin error’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 2 replies * 2 participants * Last reply from: [ikhil](https://wordpress.org/support/users/ikhil/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/remove-plugin-error/#post-8216410) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics