Support » Plugin: NS Product icon badge » Remove plugin error

  • Resolved msdesignfoto

    (@msdesignfoto)


    Hello

    I installed your plugin to try to customize the sale badge in the store I’m developing, but…

    First issue: I selected an image, inserted the image dimensions, saved both, and refreshed the store catalog. No change in the sale badge in the products listing, neither the product itself.

    Second issue: as the plugin apparently didn’t work, I was to remove it. WordPress give a critical error when trying to remove it.

    Is there a way to fix either of these issues? I would like to customize the sale badge; if that is not possible, then help me removing the plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author NsThemes

    (@nsthemes)

    Hello @msdesignfoto

    can you tell us your:

    – WordPress version
    – WooCommerce version
    – Theme name and version

    Best regards

    Thread Starter msdesignfoto

    (@msdesignfoto)

    Hello

    Here you go:

    WordPress: 5.6.1
    WooCommerce: 4.9.2
    Theme: ShoppingCart 1.1.4

    I hope you can fix this for other users.
    Meanwhile, I managed to remove the plugin going to Cpanel > File Manager, and removing the “NS Product icon badge” plugin folder.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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