Title: Remove border not working
Last modified: May 11, 2020

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# Remove border not working

 *  Resolved [tri129](https://wordpress.org/support/users/tri129/)
 * (@tri129)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/)
 * Can’t remove the popup border.
 * Tried:
    1. Setting padding to 0 2. Checked ‘Disable popup border’ box 3. Using
   the second theme (per a previous forum response) 4. Adding the following CSS (
   per a previous forum response) .sgpb-theme-2-content.sg-popup-content {border:
   none !important;}
 * Still have borders on all the themes. On some it’s white, on some it’s black.
   Best I’ve been able to do is get the side and bottom borders removed but the 
   top border is still there in black or white (depending on theme chosen).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fremove-border-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12820519)
 * Hi [@tri129](https://wordpress.org/support/users/tri129/)
 * Thank you for contacting us.
    We can see that you have done great work there.
   Please try to add this custom CSS class:
 * #sgpb-popup-dialog-main-div{border:none !important;}
 * Let us know what happened.
 *  Thread Starter [tri129](https://wordpress.org/support/users/tri129/)
 * (@tri129)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12823087)
 * Thank you for the response [@sygnoossupportteam](https://wordpress.org/support/users/sygnoossupportteam/).
   I tried that and it didn’t remove the border. I added this to the custom CSS 
   for my wordpress theme. Should I add elsewhere?
 *  Thread Starter [tri129](https://wordpress.org/support/users/tri129/)
 * (@tri129)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12830353)
 * Hi [@sygnoossupportteam](https://wordpress.org/support/users/sygnoossupportteam/)–
   following up to see if you have any solution.
 * Thank you
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12834146)
 * Hi [@tri129](https://wordpress.org/support/users/tri129/)
 * We are sorry for the late reply.
    See, the code needs to be added inside of the
   popup. [In the CSS section, here. ](https://help.popup-builder.com/en/article/open-on-click-on-hoveron-load-popup-via-css-class-uy3wjy/)
 * Also, please change the background color to white and let us know.
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12840132)
 * Hey [@tri129](https://wordpress.org/support/users/tri129/)
 * We were wondering whether you saw our last message.
    Please let us know if there
   is anything we can help you in a new thread, I will mark this one as resolved.
 * Best,
    Popup Builder Team
 *  Thread Starter [tri129](https://wordpress.org/support/users/tri129/)
 * (@tri129)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12841260)
 * [@sygnoossupportteam](https://wordpress.org/support/users/sygnoossupportteam/)–
   this did not resolve the issue. I unfortunately have switched to a different 
   plugin even though yours is a better plugin.
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12886879)
 * Hi [@tri129](https://wordpress.org/support/users/tri129/)
 * Thank you for your reply.
    We are sorry for seeing you go.
 * If you could give us a chance we will do our best to provide a solution for you.
   
   Let us know what you think by contacting us via email address [support@popup-builder.com](https://wordpress.org/support/topic/remove-border-not-working/support@popup-builder.com?output_format=md)

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 2 participants
 * Last reply from: [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/remove-border-not-working/#post-12886879)
 * Status: resolved