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[resolved] Remove a single subscriber from the list of Jetpack subscribers (15 posts)

  1. Dattaraj Vidyasagar
    Member
    Posted 1 year ago #

    I'd like to remove a particular entry of an email subscriber who had subscribed through JetPack's Subscription Widget to my blog http://vsagar.com.
    I've removed the widget but the subscribers remain.
    I want a particular person to remove from getting him any email updates when I post some new content on my blog.
    I've been searching for a way to do it myself but there appears to be none.
    I can't even see that the data is held within the site's database???

    I have been using WP since last 5 years or so, but I could never find it out.

    Please, please, please help.

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I'm afraid that won't be possible. Only the subscribers themselves can choose to subscribe or unsubscribe from your site. If they're having issues unsubscribing on their own, do not hesitate to point them towards our contact form; we'll be happy to help them figure things out.

    I can't even see that the data is held within the site's database?

    That's correct. Subscribers are stored on WordPress.com servers, since the subscription emails are sent from our servers.

  3. Dattaraj Vidyasagar
    Member
    Posted 1 year ago #

    Well, this ends up the search for my requirement.

    But while blogging, sometimes it becomes an utter requirement, to remove a particular subscriber, so far as community blogging is concerned.
    Sometimes, it is required not to update a particular person, during a discussion session, on a particular blog.
    In all such cases, Jetpack does not provide any option for the same.

    But I will still humbly suggest to provide such facility on Jetpack. I was searching for this since last two years, at last I got it.
    But am disappointed by this. But I must appreciate the overall package provided by Jetpack to us bloggers.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I took note of your suggestion here, and we'll consider the idea for a future Jetpack update.

    It's worth noting, though, that in most cases this option would not be useful as the reader can easily subscribe again or follow the conversation via other channels (like RSS).

    However, if your blog is private the option would become useful, as you could easily remove a subscriber and thus revoke access to the site.

  5. Dattaraj Vidyasagar
    Member
    Posted 1 year ago #

    However, if your blog is private the option would become useful, as you could easily remove a subscriber and thus revoke access to the site.

    This is what is I was driving to!
    My story is: I had started one self hosted blog using WP and there was subscription option open to all. But soon I converted that blog into a private discussion blog among our professors of Physics. Now that we don't want such subscribers.
    For such reasons, among many such needy persons, such option will be definitely welcome by lots of people.
    With your reply, I can, but, wait for your future update.
    Wish you all the best.

  6. Telefine
    Member
    Posted 1 year ago #

    Hi !

    I´m looking forward to find this idea in the next jetpack-update....

    My problem is, that I´m using wordpress-blog for unregistered users and registered users.
    Registered users can also press "follow my blog".
    So far so good ...

    but if I remove the user from my blog, he still became the email with my informations.

    But I don´t want, that this people can read restricted things in email.

    Thanks,
    Telefine

  7. bananaconcocco
    Member
    Posted 1 year ago #

    So wait, is it really possible that if you do not want your subscriber list anymore, for so many reasons, you cannot delete it? You are forced to send these people your blog even if you've switched to another service? Unacceptable.

    Very unfortunate that most people will learn this when it's too late.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    You are forced to send these people your blog even if you've switched to another service? Unacceptable.

    if you do not want to use Jetpack Subscriptions anymore, you can deactivate the Subscriptions module under Jetpack > Settings in your dashboard. Your subscribers will stop receiving notifications.

  9. bananaconcocco
    Member
    Posted 1 year ago #

    Fantastic. It was unclear if that stopped only new subscribers or stopped sending the posts altogether. thank you.

  10. destorg
    Member
    Posted 10 months ago #

    Is there somewhere where I can see how many people subscribe to my blog?

  11. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 10 months ago #

    Yes, you can follow the instructions here to access your subscriber list:
    http://jetpack.me/support/subscriptions/#view-your-email-subscribers

  12. destorg
    Member
    Posted 10 months ago #

    Thank you Jeremey.

    I didn't have jetpack installed. Is there a way to see this stat without an ad in?

    But I did go ahead and install jetpack and am trying to get it up and running. I believe i have to migrate my followers over and tried to do that but there is not "from" site to transfer to in the drop down box.

    I'm concerned that maybe I've disabled the capability for people to follow my blog by putting Jetpack on because I really don't know how people were signing up to get my blog via email. I just know it's an option on my site. Someone else set it up for me.

  13. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 10 months ago #

    If you previously used another plugin to handle subscriptions to your site, you do not need to install Jetpack, or any other Subscriptions plugin. You'll need to contact the author of your existing Subscriptions plugin to find out how to access your subscriber list.

  14. Dan Felix
    Member
    Posted 8 months ago #

    Jeremy,

    I am getting differing information about terminating subscriptions. In my case, the subscribers are dead. Literally. I would like to delete them.

    I was told that deactivating the Subscription widget merely prevents new subscribers but that existing subscribers would continue receiving blog notices. In your earlier post, you stated otherwise.

    If the widget is deactivated, do existing subscribers continue to receive blog notices?

    Thanks.

  15. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 8 months ago #

    I was told that deactivating the Subscription widget merely prevents new subscribers but that existing subscribers would continue receiving blog notices.

    That's correct.

    In your earlier post, you stated otherwise.

    I mentioned something a bit different: instead of removing the subscription widget, you can deactivate the whole Subscriptions module, under Jetpack > Settings in your dashboard. Your Subscribers will then stop receiving emails.

    If the widget is deactivated, do existing subscribers continue to receive blog notices?

    Yes, they do. The widget doesn't affect the way subscriptions work: it's only one way for your readers to subscribe to your site.

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