Support » Plugin: Pinterest for WooCommerce » Remote sync status: Pending

  • Resolved rainerd

    (@coresince84)


    Hey there,
    after the latest update the plugin is finally working, but the remote sync status says since hours “Pending” and on the pinterest catalogue page it says :

    Catalog needs to be checked
    One of your data sources has less than 50% of your catalog successfully uploaded. Fix these issues to continue.

    Wondering if it is normal and takes so long or if any action is required?

    Thanks!
    Rainer

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi,
    I just installed the plugin yesterday. It took around 45 minutes to sort out and ingest my feed with only 55 products. I can imagine it could take a long time with a larger catalog.

    I hope it works for you!

    Thread Starter rainerd

    (@coresince84)

    Thanks, I have a few hundred but it shouldn’t take 6 hours I guess.

    Plugin Support pepe0

    (@pepe0)

    Hello @coresince84,

    Hope you are doing well!

    Did you set the catalog in products?
    Path: WordPress Dashbord> Product > scroll down to Product data > Pinterest > Product attributes set Condition and Google Category

    Try the following steps to restart your feed ingestion.

    1. Go to Settings tab on “Marketing > Pinterest”
    2. Disable “Enable product sync”
    3. Enable “Erase Plugin Data” and Save
    4. Go to Connection tab on ​”Marketing > Pinterest”
    5. Disconnect your accoun by clicking on “Disconnect”
    6. Deactivate and uninstall “Pinterest for WooCommerce”
    — At this point no feed should be present on /wp-content/uploads, no settings on the table wp-options, no Scheduled actions related to Pinterest and no feed registered on Pinterest—
    7. Install again “Pinterest for WooCommerce”
    8. Restart the Pinterest onboarding
    9. Wait 24hs until Pinterest approve the catalog​

    Let me know if this help.

    Best,`
    Pepe

    Thread Starter rainerd

    (@coresince84)

    Thanks, did the reset and will wait 24hours. But status says that about 800 products were synced but I have only 200. I hope not every wpml Translation or product variation is synced as single product?

    • This reply was modified 3 months, 1 week ago by rainerd.
    Plugin Support pepe0

    (@pepe0)

    Hello @coresince84,

    If you have different product variants (the same product in different variants), each variant is treated as a different product.

    Best
    Pepe

    • This reply was modified 3 months, 1 week ago by pepe0.
    Thread Starter rainerd

    (@coresince84)

    Path: WordPress Dashbord> Product > scroll down to Product data > Pinterest > Product attributes set Condition and Google Category

    Does that mean I have to set that for every single product and can’t match entire categories to google categories? If yes I am giving up on this…

    Plugin Support pepe0

    (@pepe0)

    Hello @coresince84,

    Hope you’re doing well!

    You can find a similar idea on the forum or if there is no new one, describe it and the more people vote for it the faster we can add new features

    https://ideas.woocommerce.com/forums/133476-woocommerce?category_id=412041

    Best,
    Pepe

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.